Veterinary Client Service Representative

Description

At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve.

Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations—leading to a fulfilling and impactful career in veterinary medicine.

VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team, we have created a purpose-built veterinary hospital campus—a 26,000 sq.

ft. facility to serve our community.

We prioritize the well‑being of our patient guests and are equally dedicated to our employees. We invest in competitive compensation, comprehensive benefits, and continued career development. We are the only organization with Vet Cadets Childcare located at our flagship location, just a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us.

Are you a people person with a passion for pets? As a Veterinary Client Service Representative (CSR), you’ll be the first friendly face and reassuring voice that pet parents encounter, setting the tone for an exceptional client experience.

In this fast‑paced, dynamic role, you’ll juggle multiple responsibilities—answering calls, scheduling appointments, managing patient records—while providing calm, compassionate support, even in urgent situations. You’ll be the bridge between our clients and veterinary teams, ensuring seamless communication and a smooth, stress‑free experience for every pet and pet parent who walks through our doors.

Success in this role requires grace under pressure, attention to detail, and top‑notch communication skills. If you thrive in an environment where every day brings new challenges and opportunities to make a difference, we’d love to have you on our team.

• Medical:
  Multiple plan options with 70% coverage
• Dental/Vision:
  Multiple plan options with 50% coverage
• Profit sharing available for all employees
• Tenure bonuses
• 401(k) savings with matching program
• Stipends for continuing education

• Minimum education requirement: high school diploma or equivalent
• Preferred: hands‑on experience working in veterinary general practice or veterinary multi‑specialty hospital

If you are passionate about veterinary care and excited to grow alongside a team of like‑minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family—where we go beyond expectations, every day!

$21.00–23.50 per hour