Bistro Supervisor- Element- Bend

Job location:

Element Bend - Bend, OR 97701

Job shift:
Day

Job category:
Food & Beverage

Effectively supervise Bistro front and back of house operations. Ensure all Bistro staff are properly trained in food handling, guest service, cleanliness, safety, and Bistro operational procedures.

• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts

• Assist Bistro Manager with the selection, training, supervision, and discipline of Bistro staff.
• Apply the company handbook and employment and labor laws in a fair and equitable manner.
• Model appropriate interactions with all hotel guests, associates, and vendors.
• Exemplify and enforce brand and property standards.
• Ensure meeting room and catered functions are properly managed.
• Assist with inventory, ordering and receiving Bistro supplies.
• Assist in maintaining Bistro recordkeeping and documentation.
• Investigate and resolve food quality and service complaints.
• Ensure all food is prepared and served to brand specifications and maintain compliance with local, state, and federal laws and regulations.
• Maintain cleanliness, safety and public appeal of Bistro, Lobby and Market.
• Ensure labor costs are aligned with forecast and projected daily sales.
• Report any unsafe conditions immediately.
• Perform any other duties as assigned by supervisor to include cross training.
• Regular and reliable attendance and punctuality are essential functions of this position.
• Treat others with respect and behave in a manner that is positive, productive and encourages teamwork at all times.

• Lift and carry food trays, beverage containers, glass racks, average weight of 20lbs frequently, maximum weight frequently 50lbs.
• Standing/walking up to two miles per day on cement, tile, asphalt, and carpet.
• Reaching/overhead extension to pull items down.
• Pushing and pulling handcarts, moving tables and chairs average weight frequently 50lbs, maximum weight 150lbs.
• Repetitive motions of bending, kneeling, stooping, and twisting.

• Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Working with and around all types of kitchen equipment (e.g., oven, slicer, steamer, stock pots, fryer, stove tops, heat lamp, toaster).
• Must adhere to all safety standards and procedures, hearing, eye, hand protection for equipment operation.

• Effectively manage time (e.g., planning, prioritizing, delegating).
• Maintain and exceed hotel brand standards in food & beverage product and quality.
• Model all brand Steps of Service consistently.
• Follow all safety procedures.
• Maintain labor costs; revenues to meet or exceed budget.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Ensure prompt and courteous service to guests to ensure all guest experiences are of the highest quality.
• Meet or exceed productivity standards.

• Must possess or be able to obtain Food Handler’s Card and OLCC alcohol server’s permit.
• Read, write, and speak English fluently.
• Prefer previous experience in hosting and waiting tables as well as cash handling and knowledge of computers and cash registers.
• Cooking experience preferred.
• Excellent customer service skills.
• Effective communication both verbal and written with customers, management, and outside vendors.
• Must pass criminal background check.

Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Associates are paid weekly!