Baristas - Winter

Location

Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here helor.

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite helor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Baristas keep the mountain moving! Baristas make hot and cold beverages, often tailored to the guests’ preferences, at Pinnacles coffee shop, located throughout Mt. Bachelor. Baristas also serve up wonderful pastries, warm smiles, and exceptional guest service.

• Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process promptly.
• Provide guests with drink orders while following all recipes.
• Has general knowledge of coffee drinks and preparation methods.
• Serve canned alcoholic beverages.
• Use the POS computer system to ring in all items correctly and properly complete transactions.
• Upsell items and recommend baked goods.
• Maintain a professional and personable appearance.
• Accurately ring in all items and adhere to department standards and accounting practices.
• Can handle a fast-paced, potentially high-pressure environment.
• Must be able to multitask, prioritize, organize, and stock.
• Clean and sanitize barista station, guest seating areas, equipment, and tools.
• Accountable for accurate timekeeping.
• Responsible for clocking in and out with employee pass.
• Completes any reasonable task assigned by the supervisor.
• Observes mountain-wide policies found in the Employee Handbook.

• Keep the manager informed when items are getting low and need to be re-ordered.
• Snow removal duties.
• Occasional bussing duties.

Position does not have any supervisory or decision-making responsibilities. Provide problem-solving assistance to less experienced staff.

Position will have constant guest and employee interaction.

• Oregon Food Handler’s Card and OLCC permit.
• Technical:
  Competent with computers and willing to learn the Point of Sale system.
• Physical Capabilities:
  Able to stand and have constant use of hands and wrists for long periods of time. Must be able to lift up to 50 pounds.
• Must have a positive attitude.
• Flexible with hours and days of work. Able to work any hours of the day, any days of the week.
• Cashiering and money handling, barista experience, and customer service experience required.

• Minimum education required:
  Some High School, Diploma, or GED preferred.
• Minimum time in related position: 1+ years; cashiering, barista, and customer service experience required.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive discussion with the Human Resources Department before such accommodation can be made. In addition to the specific conditions below, every position helor requires the ability…