FOH Support Staff; CRB; Winter

Location:

Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people’s lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it’s our employees who become the true moment makers here helor.

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite helor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary Mt. Bachelor FOH Support Staff play a big role in the FOH’s success. The FOH Support Staff work alongside the bartenders and servers to ensure a smooth operation. Primary responsibilities are to assist with the setup, maintenance, and cleanliness of the bar and dining room. This is an excellent opportunity for someone who is enthusiastic about the hospitality industry and is looking to gain experience in a fast-paced bar environment.

• Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process in a timely manner.
• Set up and break down for each shift.
• Reset tables according to the specifications of the restaurant.
• Remove plates and silverware when all guests have finished.
• Sort individual rubbish items into respective recycling receptacles.
• Sort service ware and prep for dishwasher.
• Maintain service stations in a clean and orderly manner throughout shift.
• Be familiar with all menu items, products, sides, dressings, sauces, toppings, garnishes, and most importantly, food allergies.
• Accurately prepare all orders according to the ticket.
• Deliver food orders from the kitchen to guests’ tables rapidly and accurately.
• Be the bridge between FOH and BOH regarding food orders by communicating clearly with kitchen and wait staff.
• Perform opening and closing duties as well as rotate and keep products stocked throughout the day.
• Clean and sanitize service stations and keep them in an orderly manner throughout the shift.
• Advise Management when certain products are running low and need to be reordered.
• Have working knowledge of restaurant terms and requests for both BOH and FOH.
• Be aware of ticket times and server pickup times.
• Maintain the host stand clean and orderly throughout the shift.
• Food and beverage displays should be neat, attractive, and well organized.
• Provide guests with menus and cleaning/sanitizing them once they are returned to the host stand.
• Refill water stations and help keep guest areas properly stocked.
• Optimizing seating at different tables to ensure an even workload for wait staff.
• Maintain a professional and personable appearance.
• Have a pleasant demeanor and work well as a team with other staff members.
• Perform all opening and closing side work as required.
• Willing to cross-train at multiple stations and support all functions as needed.
• Follow all safety and sanitation policies and procedures.
• Accountable for accurate timekeeping.
• Responsible for clocking in and out with employee pass.
• Comple…