Night Clerk

Join our team and create memorable customer experiences while delivering exceptional service! As a valued Night Clerk, you'll play a crucial role in ensuring a safe and clean environment that keeps our customers coming back. Work closely with the department manager to achieve sales and profit goals, while upholding quality assurance standards. Embrace our Customer 1st strategy and inspire your teammates to provide outstanding service.

You'll embody our core values of respect, honesty, integrity, diversity, inclusion, and safety every day.

• Foster a welcoming atmosphere where customers feel appreciated by answering their inquiries about products in our department and the entire store.
• Develop comprehensive knowledge of the products we offer, enabling you to provide insightful recommendations and answer customer questions effectively.
• Guide customers toward grocery items that meet their needs and inform them about current grocery specials.
• Ensure product quality by checking for freshness and monitoring sell‑by dates, taking necessary actions when needed.
• Label, stock, and manage inventory for department merchandise; ensure customers receive the freshest products they order.
• Communicate any discrepancies related to product ordering or shipping to the department manager.
• Maintain a positive and friendly attitude to enhance customer interactions.
• Stay informed about current, upcoming, seasonal, and special promotional ads.
• Adhere strictly to all food safety regulations and guidelines to ensure customer safety.
• Monitor and maintain appropriate temperatures in cases and coolers, keeping accurate temperature logs.
• Reinforce safety procedures and identify potential hazards; report concerns to store management.
• Conduct preventive maintenance checks on equipment and alert the necessary department or store manager about any needed repairs.
• Inform management immediately of any accidents involving customers or employees.
• Report any safety hazards or illegal activities, including theft, fraud, or robbery.
• This role requires the ability to perform essential job functions with or without reasonable accommodation.

Minimum:
Ability to manage stressful situations, basic math skills (counting, addition, and subtraction), and effective communication skills.

Desired:
Previous retail experience and proficiency in a second language (speaking, reading, and/or writing).