Retail Sales Expert. Bend Move Collective

Our Sales Partners play a pivotal role in engaging customers and delivering an outstanding in-store experience. You will embody Boot Barn's Mission, Vision and Values in your daily interactions while showcasing your sales and service expertise, product knowledge, merchandising skills, and proficiency at the point of sale.

At Boot Barn, we prioritize community and foster an environment of togetherness, collaboration, and belonging. We uplift each other, listen with intent, and embrace innovative ideas. We celebrate each other's successes and provide unwavering support. By working together, we aim to make a positive impact in our community and consider ourselves "Partners." Guided by Western values, Boot Barn honors heritage, welcomes diversity, and values each unique Partner within our community.

Our vision is to share a piece of the American spirit with everyone we meet -- one handshake at a time.

This position is open year-round to meet fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and wish to join our team. Applications will be reviewed regularly, and selected candidates will be contacted as positions become available throughout the year.

• Foster a service-oriented culture by exceeding customer expectations and building lasting relationships.
• Become knowledgeable in our product categories; effectively communicate product features and benefits to customers.
• Achieve measurable goals such as units per transaction (UPT), average dollar transaction (ADT), add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain merchandising standards and assist in store organization, display maintenance, and housekeeping.
• Assist with processing and replenishing merchandise on the sales floor.
• Accurately complete all sales transactions and maintain accountability at POS registers.
• Seek opportunities to enhance skills and improve metrics in collaboration with store leadership.
• Adhere to all local, federal, and state laws, as well as Company policies and procedures.
• Perform other duties as assigned by management.
• Demonstrate high quality in work, attendance, and personal appearance.

• Strong communication, customer service, time management, and organizational skills.
• Availability to work varied shifts, including nights, weekends, and holidays.
• Flexibility in scheduling and willingness to extend hours when required.

• Brand & Product Expert: Understand Boot Barn's brand and products to effectively communicate their benefits to customers.
• Driving Sales Through Customer Focus: Deliver personalized, service-driven experiences that support sales goals.
• Operational Efficiency: Execute daily tasks and inventory processes accurately and timely to support store operations.
• Professionalism: Uphold Boot Barn's culture through accountability, adaptability, and respect to foster inclusivity.
• Visual Standards: Ensure store presentation meets brand standards by maintaining an organized environment and executing visual merchandising on time.

• Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus.
• 50% discount on Exclusive Brands and 40% off third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, Dental, Vision, and Life Insurance.
• 401(k) plan with generous company matching.
• Flexible schedules and dedication to work/life balance.
• Opportunities for growth at every level; we plan to open over 50 new stores each year.

The following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with differences:

• Standing, walking, and squatting for more than fifty percent of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Capable of reading, counting, and writing to accurately complete documentation.
• Must be able to see, hear, and speak to communicate with Partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and focus adjustment.
• Manual dexterity to handle and reach with hands and arms.

The work environment is typically clean, orderly, lighted, and ventilated with proper safety compliance, and noise levels are moderate.

Boot Barn, Inc. reserves the right to modify or eliminate this document or its content. This document supersedes all previous policies, procedures, or guidelines pertaining to this subject.

Boot Barn provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, or protected status under the law.

Boot Barn will provide reasonable accommodations upon request as required by applicable laws during the application process.