Retail Supervisor

Location & Compensation

Bend, OR

$18-$22 per hour (dependent on experience), Full-Time.

Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside?

• 401(k) with employer match to support your long-term financial wellbeing
• Comprehensive health and wellness benefits for full-time roles, including medical, dental, and vision coverage
• Generous paid time off to rest, recharge, and get outside
• Product discounts and access to Fjällräven outdoor events
• A strong commitment to sustainability, quality craftsmanship, and responsible business practices

As a Retail Supervisor, you'll partner closely with the Store Manager and store team to support performance, culture, and community.

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
• Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose

• Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
• Support operational excellence, including inventory accuracy, stock organization, and visual standards
• Help ensure a safe, secure, and compliant store environment

• Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
• Support community engagement through store events and local partnerships that reflect Fjällräven's values
• Represent the brand with authenticity, curiosity, and care, both in and beyond the store

You're someone who enjoys problem-solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.

• Prior experience in retail or customer service
• Leadership skills rooted in trust, example, and collaboration
• A strong track record of delivering thoughtful, memorable guest experiences
• Clear communication, organization, and time-management skills
• Passion for the outdoors, sustainability, and continuous learning
• Comfort using retail systems (POS, inventory tools), or a willingness to learn

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

This employer participates in E-Verify.  to view the E-Verify, Right to Work, and other U.S. employment notices.