Service Deli Clerk

Description

Weekend availability is a requirement of this position.

• Employer paid, employee Medical, Vision, Dental, Life Insurance.

• Supplemental Insurance options
• Paid time off + Paid holidays
• Additional $1.00 per hour when working on Sundays
• Additional $0.25 per hour when working before 7AM or after 7PM
• 100% ESOP (Employee Stock Ownership Plan)
• 401(K) retirement plan w/ employer match up to 5%
• 20% Employee only discount
• And more!

This position is responsible for sales generation, product preparation, food safety, quality control, work safety, and merchandising. This position also educates and assists with general grocery and dairy orders.

• Consistently achieve all food preparation guidelines, ensuring quality and freshness.
• Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Manager.
• Comply with stocking standards that ensure high product quality. Incorporate cleaning with stocking and rotation requirements.
• Participate in quarterly physical inventory, more often if needed.
• Assist with developing and maintaining product displays that create an exciting marketplace, strive to develop displays that pique customer interest and impact buying trends.
• Assist the Manager with ensuring effective informational and price point signing is posted for all products.
• Assist the Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.

• Consistently achieve all food/beverage preparation guidelines, including full compliance with established recipe program; ensure prepared food consistency, quality, freshness, and portion control.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees.
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned.
• Readily accept delegated responsibilities and positively respond to the Manager’s direction.
• Understand proper customer telephone order procedures and effectively follow department guidelines.

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer’s needs and build rapport. Create customer loyalty through individual service.
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up‑selling, closing the sale, thanking, and inviting them back. Effectively assess a customer’s needs and appropriately suggest product with the opportunity to interact with that product.
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis.
• Ensure the department is clean, organized, and customer-friendly.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

• None

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked.

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra…