Garage Door Technician

Garage Door Technician

What Is Our Purpose? We work to improve our customers and employees quality of life in a sustainable manner. We strive to be symbols of the community and better ourselves every day.

The Garage Door Technician's role involves conducting repairs and installations for residential/light commercial garage doors and openers, alongside delivering top-notch customer service to all clients. This entails leveraging extensive expertise in garage doors and company-endorsed programs to ensure effective solutions for customers.

• Conduct inspections to assess the condition of garage doors, openers, and related components.
• Perform repairs and maintenance on garage doors, including replacing springs, cables, rollers, and hinges.
• Install new garage doors, openers, and associated hardware according to manufacturer specifications.
• Adjust garage door openers and safety sensors to ensure proper functionality.
• Troubleshoot issues with garage door operation, such as alignment problems or electronic malfunctions.
• Provide customers with recommendations for repairs or upgrades based on their needs and budget.
• Educate customers on proper maintenance techniques to prolong the lifespan of their garage doors.
• Respond promptly to service calls and scheduling appointments with customers.
• Adhere to safety protocols and regulations while working on garage door systems.
• Keep accurate records of service performed, parts used, and customer interactions.
• Establish customer rapport to sell the right products and services
• Educate and assist customers in choosing the best finance options and service club agreements
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as a professional and knowledgeable to win new referrals and repeat business
• Maintain a clean, organized job site and a well inventoried truck
• Participate actively in all training exercises and weekly meetings
• Be accurate and timely with invoices, time cards, summary of findings, and customer reviews

A valid driver's license and a clean driving record is required for this position. A minimum of 2 years residential service experience is preferred.

• You'll join a growing company that has loyal customers, devoted employees, an ambitious roadmap, and industry leading products and technology.
• Being part of a great team with solid infrastructure in place.
• You get an opportunity to win, drive change and be in an environment that will focus on your success.
• Competitive wages, bonuses, and incentives
• 100% paid Health insurance for employee, 70% paid for family
• Dental and Vision Insurance
• Employer paid $20,000 life insurance benefits
• 401K Retirement matching
• 6 Paid Holidays
• Paid Time Off
• Opportunities for Advancement
• An environment you can enjoy! Company breakfasts, monthly promotions, adidas and Columbia Sportswear employee store passes, a team you can trust and managers who care. All which lead to giving you more than just another place to work.

We are always looking for passionate individuals to join our team. Positive attitudes, creative minds, and a strong ethic are essential to our success. Do you check these boxes? If so, we'd love for you to apply and join our ever-growing team of professionals!

A Little About Roth:
We are a team of home service experts who go the extra mile for our customers. We believe in the "white glove difference" and how it makes us shine above the rest. For nearly 50 years, Roth has served our community with dignity, integrity, and the 5-star service our customers are accustomed to receiving. What started as a small heating and cooling shop has grown into one of the largest home services fleets in Oregon.

And while we are proud of our growth, we've made sure to keep our small-business feel in the community. Today, we provide comprehensive residential home services including Heating, Cooling, Plumbing, Electrical and Drain Services. We are proud to employ a diverse staff of men and women with varying levels of experience, all of whom add to our positive company culture.

Though we always put the customer first, we know our success wouldn't be possible without our staff. People often come to us looking for work, they stay with us because they find a fulfilling career, room for growth, and opportunities to excel all while having fun at the same time. We know it's hiring the right people, for the right position, that will help us serve our community for another 50 years!