Garage Door Technician

What You’ll Do:

The Garage Door Technician's role involves conducting repairs and installations for residential and light commercial garage doors and openers, while delivering top‑notch customer service to all clients.

• Conduct inspections to assess the condition of garage doors, openers, and related components.
• Perform repairs and maintenance on garage doors, including replacing springs, cables, rollers, and hinges.
• Install new garage doors, openers, and associated hardware according to manufacturer specifications.
• Adjust garage door openers and safety sensors to ensure proper functionality.
• Troubleshoot issues with garage door operation, such as alignment problems or electronic malfunctions.
• Provide customers with recommendations for repairs or upgrades based on their needs and budget.
• Educate customers on proper maintenance techniques to prolong the lifespan of their garage doors.
• Respond promptly to service calls and schedule appointments with customers.
• Adhere to safety protocols and regulations while working on garage door systems.
• Keep accurate records of service performed, parts used, and customer interactions.
• Establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best finance options and service club agreements.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as a professional and knowledgeable to win new referrals and repeat business.
• Maintain a clean, organized job site and a well‑inventoried truck.
• Participate actively in all training exercises and weekly meetings.
• Be accurate and timely with invoices, time cards, summary of findings, and customer reviews.

A valid driver’s license and a clean driving record are required for this position. A minimum of 2 years residential service experience is preferred.

• 100% health insurance for employee, 70% for family
• Medical, dental, and vision insurance
• Employer paid $20,000 life insurance
• 401K retirement matching
• 6 paid holidays
• Paid time off
• Opportunities for advancement
• Company-supplied uniforms
• Safety rewards
• Company‑paid training
• Competitive wages, bonuses, and incentives
• Company breakfasts, monthly promotions, Adidas and Columbia Sportswear employee store passes