Eligibility Worker; Public Benefit Specialist) Bilingual English​/Spanish

** The*
* ** Oregon Department of Human Services*
* ** is proud to be an Equal Opportunity Employer.
** We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
** Bilingual requirement English/ Spanish*
* ** To qualify for this position, you must be bilingual in English & Spanish. The job offer is contingent upon passing speaking and writing tests evaluating your proficiency. Upon passing, you will receive a 5% bilingual differential pay.
**** Opportunity awaits!
** Put your customer service and problem-solving skills to work with the Oregon Eligibility Partnership (OEP). As an Eligibility Worker, you’ll help individuals and families access essential medical, food, cash, and childcare benefits.

You’ll interview customers, apply program rules, make eligibility decisions, and provide person-centered service to people from diverse backgrounds. Your work will make a meaningful difference while helping create a welcoming and inclusive environment.  
** Bring your communication skills, compassion, and commitment to helping others—and grow your career with ODHS!
** We are seeking to fill this position in our
** North Bend office****.  North Bend is located on the southern Oregon Coast (not in Central Oregon).
**** Understanding North Bend, Oregon:
** The city of North Bend is located along the beautiful southern Oregon coast. North Bend is home to the towering 500-foot sand dunes of the Oregon Dunes National Recreation Area, historic McCullough Memorial Bridge, beautiful Horsfall Beach and plenty of quaint shops, antique stores and restaurants. Adventures of all kinds await in North Bend!  
* North Bend on Travel Oregon - learn what North Bend has to offer!
* Find an ODHS office - understand where North Bend is located.
* Mileage and driving distance calculator – calculate your commute.  
** Summary of Duties
** Oregon Eligibility Partnership (OEP) is a program within ODHS that determines eligibility for people living in Oregon who apply for medical, food, cash and childcare benefits through the ONE eligibility system. OEP plays critical part in the eligibility process that moves beyond integration and equality, focusing on equity of services and providing timely, accurate, and necessary eligibility determinations through a person-centered approach.
As an
** Eligibility Worker**, you will:  
* Interview applicants in-person and by phone to gather and assess information for benefits we administer, such as Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.
* Perform eligibility determinations, redeterminations, and periodic reviews.
* Assist customers in-person and over the phone who are receiving or applying for benefits.
* Communicate eligibility decisions to applicants.
* Provide person-centered services with a trauma-informed approach to identify needs.
* Be responsible for accurate and timely eligibility determinations.
* Create a work environment where everyone feels welcomed, appreciated and valued.
* Participate in professional development opportunities and ongoing education of cultural awareness.
** Minimum Qualifications*
* ** To qualify for this position, you must be bilingual in Spanish and English.
**** A valid driver’s license and acceptable driving record are required for this position.*
* * One (1) year of experience…