Sea Logistics Customer Care Specialist, Import
Job in
Bensenville, DuPage County, Illinois, 60106, USA
Listed on 2026-07-11
Listing for:
Kuehne+Nagel
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Respond to customer inquiries through various communication channels;
Provide accurate and timely information to customers regarding their accounts, products, and services;
Handle escalated customer issues with tact and diplomacy to ensure customer satisfaction;
Collaborate with cross-functional teams, including sales, operations, marketing, and technical support, to address customer issues and enhance the customer experience;
Document customer interactions and issues accurately in the customer service management system
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