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Import Coordinator

Job in Bensenville, DuPage County, Illinois, 60105, USA
Listing for: People Freight | Freight Forwarding & Logistics Recruitment Specialists
Full Time position
Listed on 2026-07-20
Job specializations:
  • Supply Chain/Logistics
    Freight, Transportation & Logistics, Dispatcher
  • Transportation
    Freight, Transportation & Logistics, Dispatcher
Salary/Wage Range or Industry Benchmark: 68000 USD Yearly USD 68000.00 YEAR
Job Description & How to Apply Below

Import Coordinator | Bensenville, Illinois | Hybrid working arrangement

This hybrid opportunity is ideal for someone with experience handling both Air & Ocean import shipments from origin through final delivery while delivering exceptional customer service in a fast-paced logistics environment.

The successful candidate will be highly organized, detail-oriented, and confident managing multiple shipments while ensuring compliance with international shipping regulations and customer requirements.

What's On Offer

  • Salary up to $68,000 depending on experience
  • Performance-based bonus
  • Hybrid working arrangement
  • 401(k) with company match
  • Paid Time Off & company holidays

Key Responsibilities

  • Coordinate Air & Ocean import shipments from booking through final delivery.
  • Communicate with overseas offices, carriers, customers, truckers, and customs brokers.
  • Monitor shipment progress and provide proactive updates to customers.
  • Review and prepare shipping documentation including HAWBs, MAWBs, HBLs, MBLs, arrival notices, and delivery orders.
  • Coordinate customs clearance and ensure all documentation is complete and compliant.
  • Arrange inland transportation and final delivery.
  • Resolve shipment delays, discrepancies, and service issues efficiently.
  • Prepare invoices, verify vendor charges, and process billing accurately.
  • Maintain accurate shipment records within Cargo Wise or similar freight forwarding software.
  • Deliver outstanding customer service while managing multiple shipments and deadlines.

Requirements

  • 2+ years of freight forwarding experience in Air and/or Ocean Imports.
  • Experience managing import shipments from origin through final delivery.
  • Strong understanding of international shipping documentation and import procedures.
  • Knowledge of customs clearance processes.
  • Experience using Cargo Wise is highly preferred.
  • Excellent communication and customer service skills.
  • Strong organizational skills with the ability to prioritize a busy workload.
  • High level of accuracy and attention to detail.
  • Proficiency in Microsoft Office applications.
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