Facility Coordinator - M-F

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

• Coordinate and enforce compliance with the branch’s Annual Schedule of Maintenance and Calibration.
• Manage and schedule specialized GMP vendors for critical systems: HVAC, Cold Rooms, Ultra-Low Freezers (ULTs), standard freezers, backup emergency generators, temperature monitoring units, and primary electrical installations.
• Coordinate vendors for facility support services: pest control, janitorial/cleaning teams, physical security, access control, fire prevention/suppression, and general building repairs.
• Ensure all third-party maintenance, calibration, and qualification services strictly satisfy technical specifications and GMP requirements.
• Coordinate rapid-response emergency maintenance with suppliers under critical turnaround windows to prevent temperature excursions and protect clinical trial shipments.
• Coordinate qualification and validation activities for GMP equipment, systems, and facilities alongside the Global Validation & Qualification team and qualification contractors.

• Monitor Central Monitoring System (CMS) hardware functionality, LAN/internet connectivity, server communication, and installation conditions to ensure continuous data integrity.
• Coordinate CMS sensor calibrations and routine sensor challenge testing.
• Actively monitor CMS alerts, investigate triggers, and document findings per Standard Operating Procedures (SOPs).
• Lead the site Alarm Response Team, driving prompt investigation and containment of facility or cold-chain excursions.
• Oversee site life-safety and security infrastructure, including CCTV, electronic access control, intrusion alarms, and fire prevention/suppression systems.
• Serve as an active member of the site Disaster Recovery Plan (DRP), Emergency Preparedness, and Business Continuity teams.

• Maintain comprehensive records and audit trails for all corrective, preventative, and emergency maintenance, calibrations, and qualification events.
• Ensure all documentation adheres strictly to Good Documentation Practices (GDocP), Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and internal SOPs.
• Utilize Microsoft Excel and Outlook to manage schedules, track service tickets, document vendor communications, and share operational reports with leadership.

• Conduct daily walk-throughs (approx. 25% of the day) to inspect environmental conditions, cleanliness, safety signage, and physical infrastructure.
• Address minor, hands-on facility needs independently (e.g., replacing light bulbs, assembling basic fixtures, minor hardware adjustments, clearing or salting exterior walkways during inclement weather).
• Maintain breakrooms, kitchens, and common areas between custodial visits to ensure a clean, sanitary, and professional workspace.
• Monitor equipment, consumables, and emergency supply levels to sustain environmental health and safety standards.

• Deliver exceptional internal customer service across all branch departments.
• Maintain rigorous compliance with international, federal, and local regulatory requirements (e.g., GDP, TSA, DG, CMR).
• Drive operational excellence through continuous improvements in quality, turnaround speed, productivity, and cost efficiency.
• Adhere to all company policies and carry out other reasonable duties as requested by the Line Manager.