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Service BDC Leader: Drive Appointments & Revenue
Job in
Bensenville, DuPage County, Illinois, 60105, USA
Listed on 2026-08-22
Listing for:
Elmhurst Ford
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
General Management, Operations Management
Job Description & How to Apply Below
Elmhurst Ford – Service Department in Bensenville, Illinois is seeking a Service BDC Manager to lead our Service BDC operation, drive appointment volume, and improve customer retention. This hands-on leadership role requires coaching a team and delivering measurable ROI for fixed operations.
You will manage campaigns, use Xtime and CRM tools, and collaborate with service managers, advisors, parts, and leadership to maximize shop utilization and profitability.
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