Global Air Freight Export Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.



Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Purpose

To process and coordinate daily logistics export activities. Implement production, productivity, quality, and achieve the appropriate level of volume within time constraints.

Main Duties And Responsibilities

• Dispatch drivers and agents for pickups, deliveries, drop offs and recoveries at the airport, broker, vendor or client sites.
• Ensure imports recovery and domestic transfers are made.
• Ensure that all export and domestic drops are made on time
• Send pre-alerts to Marken office or agents concerned
• Responsible for reviewing appropriate documentation, labeling and markings as included with each shipment.
• Advise Pickups and deliveries delays in a timely manner
• Responsible for preparing the next flight out shipments.
• Responsible for replenishing with proper weight of dry ice on those shipments that require dry ice, as well as those that require Gel packs for temperature chain of custody.
• Confirm pieces, weights and dimensions after each collection and enter them in Maestro
• Any late pick up or miss flights must be brought to the Supervisor attention and e-mail CS
• Enter PODs in Maestro
• Responsible for scanning, packaging, labeling In-bound shipments before tendering for final destination, either domestic or international shipping.
• Pick up the phone before 3rd ring
• Ensure that all route legs are complete with all needed operational details and costs estimates entered in Maestro
• Answer domestic and International “internal” quotes
• Check import and export paperwork to make sure they are complete
• Post flight all departure to make sure shipments left on booked flight
• Liaise with customs brokers to pre alert imports and follow up on clearance status
• Responsible for performing other duties as required helping the Operations Team complete daily tasks.
• Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements
• Strong knowledge of air freight regulations, documentation, and export compliance (TSA)
• Experience coordinating with airlines, overseas agents, and third-party service providers
• High attention to detail with strong analytical and problem-solving capabilities
• Ability to interpret and execute complex shipping instructions accurately
• Customer-focused with clear, professional communication skills
• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously
• Financial awareness, including basic cost control, billing accuracy, and margin considerations
• Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures
• Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment
• Proficiency in Cargo Wise

• High School completion or equivalent.
• 2 years of Air freight/Freight forwarding experience is highly desirable.
• Knowledge of Air Export regulations.
• AES filing experience
• Ability to multitask.
• Good written and verbal communication skills.
• Proficiency in using computers and software (ex. Microsoft Office Suite).