Road Logistics Operations Specialist

How you create impact

As a Road Logistics Operations Specialist, you will coordinate and manage customer shipments by securing capacity with qualified carriers and utilizing contracted rates. You will handle all transport‑related tasks from bookings and schedule monitoring to communication with shippers and carriers, ensuring compliance with all rules and regulations governing ground transportation.

• Communicate with shippers via phone and email to confirm shipment details.
• Dispatch pickups and ensure accurate scheduling for each shipment.
• Update and track shipment statuses, proactively resolving delays.
• Monitor shipments to ensure they move according to plan and meet timeline expectations.
• Coordinate pickup and delivery appointments with customers and carriers.
• Deliver high‑quality customer service to maintain strong customer relationships.
• Collaborate closely with various carriers (dry van, flatbed, temperature‑controlled).
• Serve as the liaison between shippers, carriers, and customers to provide practical, tactical solutions for daily operational challenges.
• Prepare required documentation and ensure all transportation activities comply with regulatory guidelines and internal standards.

• Degree or diploma in Supply Chain Management, Transportation, or a related field.
• 1+ years of experience in freight forwarding.
• Knowledge of key mode‑specific guidelines (dry van, reefer, flatbed, expedite, LTL) is a plus.
• Strong communication, coordination, and problem‑solving skills.
• Proficiency in MS Excel and Outlook.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this position is between $26.44 and $28.85.

Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, or protected activity.

Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for sincerely held religious beliefs as reasonably practicable.