Automotive Technician - Midas

MI Midas Benton Harbor - 6395, 2054 M-139, Benton Harbor, Michigan, United States of America

Posted Tuesday, November 18, 2025 at 9:00 AM

Summary/Objective

An Automotive Technician will perform repair work and maintenance for cars, trucks, and other motor vehicles.

Summary

A n Automotive Technician exemplifies professional integrity, strong teamwork skills, extensive knowledge of the automotive industry , excellent automotive diagnostic and repair knowledge and skills , utilization of the latest technology, tools, and equipment , and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the daily operations of the business . An automotive Technician must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

• Conduct comprehensive vehicle inspections to identify potential mechanical , electrical, maintenance, or other automotive needs and safety concerns.
• Complete repairs and maintenance tasks efficiently and accurately, including engine repairs, brake repairs, suspension repairs, and other mechanical services.
• Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately .
• Perform routine maintenance services, such as oil changes, tire rotations, fluid flushes, filter replacements, and more, to ensure vehicle reliability and longevity.
• Ensure all repair and maintenance work meets manufacturer specifications and industry standards for quality and safety.
• Perform quality control checks and test‑drive vehicles to verify repairs and diagnose any remaining issues.
• Immediately raise any accidents or other service issues that require service work beyond what was originally scheduled or otherwise raise safety concerns to the Store Manager or Service Manager .
• Complete test drives correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
• Prepare and maintain thorough , consistent, and accurate inspection records in accordance with company procedures and best practices.
• Communicate effectively and professionally with customers to explain repair recommendations, provide estimates, and address any questions or concerns.
• Provide legendary customer service and ensure customer satisfaction by promptly providing accurate and quality automotive services and maintaining a professional and courteous demeanor .
• Collaborate with management and other team members to coordinate workflow and ensure efficient service delivery.
• Assist and mentor junior technicians and apprentices as needed, sharing knowledge and expertise to support their development.
• Abide by and promote workplace safety requirements and best practices to minimize and reduce workplace safety concerns, injuries, and damages , and maximize team compliance with OSHA and company safety policies, procedures, and industry best practices.
• Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
• Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
• Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
• Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
• Perform other duties as assigned.

• None
• Strong sense of integrity.
• Excellent verbal and written communication skills.
• Excellent interpersonal, diplomacy, and customer service skills.
• Extensive knowledge of the automotive industry .
• Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision‑making, and problem‑solving skills.
• Proficient with computer and software systems .
• Proficiency in diagnostic tools and…