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CX Strategy & Operations Leader
Job in
Benton Harbor, Berrien County, Michigan, 49022, USA
Listed on 2026-08-04
Listing for:
Whirlpool Corporation
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Client Relationship Management, Corporate Strategy
Job Description & How to Apply Below
Whirlpool Corporation is seeking a Customer Experience Strategy & Operations Manager for Kitchen Aid Small Appliances. You will lead CX strategy, manage the Consumer Services Contact Center relationship, and drive world-class service.
You will oversee performance governance, data-driven insights, and cross-functional collaboration to enhance the customer journey and protect the brand reputation.
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