Customer Service Assistant
Job in
Benton Harbor, Berrien County, Michigan, 49022, USA
Listed on 2026-10-06
Listing for:
Riverwoodcenter
Full Time
position Listed on 2026-10-06
Job specializations:
-
Customer Service/HelpDesk
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Healthcare
Job Description & How to Apply Below
Provides information about accessing mental health, primary health, and other community services. Assists individuals with submitting customer service complaints and with the grievance and appeals process. Coordinates interpretation services and the 2nd Opinion process. Monitors and completes Advance/Adequate Notice process. Is the designated Section 1557 Coordinator. Provides training, presentations and outreach. Provides support and assistance to the Office of Recipient Rights.
EDUCATION:
High School Diploma or Equivalent EXPERIENCE/KNOWLEDGE: 1-2 years working in the mental health field. Must possess excellent computer, communication, and interpersonal skills; ability to organize and manage several projects/tasks simultaneously and work independently.
The Customer Service Assistant position in the Management & Operations field is open for applications. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.
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