Service Cloud AMS Tech Lead: Incident & C360 Sync
Job in
Benton Harbor, Berrien County, Michigan, 49022, USA
Listed on 2026-06-24
Listing for:
NLB Services
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Technical Support
Job Description & How to Apply Below
NLB Services in Benton Harbor, Michigan is looking for a Salesforce Service Cloud AMS Tech Lead to enhance and maintain their customer service platform. The role requires solid experience in Salesforce, especially with Service Cloud, ensuring smooth operational support and stakeholder engagement.
The ideal candidate will oversee complex incident management and system stability, lead enhancements, and ensure zero downtime during Salesforce upgrades. If you possess strong technical and communication skills, this opportunity is for you.
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