Manager Enterprise

Industry: Credit Union / Financial Services

Employment Type: Full-Time

Work Authorization: Must be legally authorized to work in the United States without current or future employment sponsorship

Location: Remote , Michigan (U.S. Based)

The selected candidate must be able to travel to office in Benton Harbor, Michigan to pick up their laptop and badge and potentially attend 1-2 onsite meetings. Candidates should ideally reside in Michigan within reasonable driving distance.

The Manager of Enterprise Applications will lead the strategy, delivery, operations, and continuous improvement of the Credit Union's business-critical application portfolio, including core banking, CRM, RPA, debit and credit card integrations, OnBase, SharePoint, Docu Sign, Microsoft business applications, user interfaces, and related integrations.

This is an execution-focused leadership role. The successful candidate must translate strategy into production outcomes, establish accountability across the Enterprise Applications team, strengthen business partnerships, remove delivery roadblocks, and ensure initiatives progress from business need through design, testing, deployment, adoption, and support.

The Manager will also own application reliability, service performance, access governance, security and risk controls, vendor performance, business continuity, disaster recovery, and cross-training of critical technical knowledge.

Success requires a leader who can manage people, understand technology, influence senior stakeholders, manage vendors, and create a culture measured by what is successfully delivered into production and the business outcomes achieved.

Lead the technology organization responsible for applications central to the Credit Union's member and employee experience. The role provides broad ownership across enterprise applications, automation, AI adoption, governance, resiliency, vendor strategy, team development, and technology investment.

This opportunity is ideal for a technology leader who enjoys building strong teams, solving business problems, improving processes, introducing automation and emerging technologies, and delivering measurable production results.

Within the first 90 days, assess the team, clarify ownership across critical platforms, and establish measurable expectations for delivery, production support, stakeholder responsiveness, and technical accountability. Identify knowledge gaps and implement cross-training and development plans to reduce key-person dependencies. Establish a practical management cadence covering priorities, commitments, risks, incidents, and delivery progress.

Success will be measured by clear ownership, stronger accountability, increased cross-training, predictable execution, and improved stakeholder confidence.

Within the first six months, establish a repeatable process for identifying, prioritizing, designing, testing, deploying, and supporting automation opportunities. Partner with business stakeholders to identify high-value manual processes and apply RPA, Microsoft business applications, workflow technologies, APIs, integrations, and other appropriate tools.

Ensure initiatives move beyond proof-of-concept into secure, documented, monitored, supportable production solutions with clear ownership and business adoption.

Success will be measured by successful production deployments, user adoption, reliability, and reductions in manual effort, processing time, errors, or operational friction.

Within the first six months, assess operational health, dependencies, risks, service levels, and…