Interpreter - Spanish to English

Description

Inter Care is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.

Become part of a Migrant and Community Health Center where you will:

• Have a passionate purpose.
• Do worthwhile work.
• Make a difference in people’s lives.

Inter Care is searching for a full‑time Interpreter – Spanish to English to join our team at our Benton Harbor Women’s Health Center location. At Inter Care, you’ll find a rewarding and challenging work environment and competitive compensation starting at $17.75/hour along with a benefits package that includes vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement, medical, prescription, dental, vision, life insurance, and short‑ and long‑term disability insurance.

At Inter Care Community Health Network, we believe all people have the right to equal access to quality health care.

Typically Monday – Thursday from 8:00 a.m. – 5:00 p.m. with Friday and evening hours as necessary. NO WEEKENDS!! NO HOLIDAYS!!

• Completion of High School Diploma or equivalent with basic level of reading, writing, and mathematical skills.
• Bilingual in Spanish and English at a level of proficiency expected by Inter Care through language assessment.
• Knowledge of vocabulary in English and Spanish applicable to the area of interpretation.
• Understands and applies the standards of practice and ethics related to the field of interpretation as developed by the National Council on Interpreting in Health Care (NCIHC).

A Spanish Interpreter is responsible for providing accurate interpretation between patient, family members when applicable, and Inter Care staff. Interpretation is defined as relaying messages verbally from one language to another and does not include written translation. Additionally, the Spanish Interpreter will serve as a cultural mediator and patient advocate if necessary.

• Provides accurate English/Spanish interpretation for verbal exchanges.
• Speaks proficiently, fluently and clearly in English and Spanish.
• Interprets message without adding or omitting any information.
• Uses appropriate vocabulary for the clinical area for which interpreting services are provided.
• Manages the flow of the session to ensure accuracy of the interpreting.
• Respects the level of difficulty of language, style, and tone being used by the person speaking.
• Serves as a cultural mediator and patient advocate as it relates to communication barriers.
• Demonstrates cultural awareness of Hispanic/Latino cultural aspects that could potentially be a barrier in communication.
• Continuously strives to learn evolving cultural elements of the people for whom they interpret.
• Identifies cultural misunderstandings and professionally informs all parties involved.
• Understands the resources available to Limited English Proficient (LEP) patients and speaks up on their behalf to ensure linkage to those resources.
• Provides assistance to the front office support staff in clerical tasks as needed.
• Greets, assists, and routes patients appropriately and courteously.
• Handles follow‑up phone calls to patients, particularly Spanish‑speaking patients.
• Assists with medical record scanning in the EHR.
• Maintains adequate exam room supplies.

• Work effectively with a multidisciplinary team, organizational staff and community agencies.
• Duties require the ability to effectively perform in response to workflow, staff and patient needs.
• Ability to identify and apply effective solutions to situations encountered in the functional role.

• Able to prioritize and organize responsibilities, multitask and maintain focus under pressure.
• Excellent customer service skills.

• Proficient in Microsoft Office Suite.
• Capable of using office equipment.
• Ability to use clerical and numerical skills.

• Possesses a professional and appropriate level of written and verbal communication skills.
• Respectfully communicates patient needs and provides feedback to staff related to their exchanges with…