Case Manager - Offender Services

Office located in Benton Harbor, MI - with required travel to Cass and Van Buren Counties

This position will support the Pathway Home 6 grant. This grant is expected to run for 42 months and provides funding for workforce development programs that support incarcerated individuals. The program goal is to improve employment outcomes and reduce recidivism by offering job training and other supportive services during incarceration and upon reentry into the community.

Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting‑edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.

The Offender Services Team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for justice involved individuals who access resources at Kinexus Group. This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to federal, state and local policies and procedures, financial requirements as established through funding sources.

We lead by example by holding true to a high standard of excellence that drives positive outcomes for justice involved individuals. The Offender Services department strives to be exemplary in all activities and to continuously exceed expectations.

The Case Manager will play a pivotal role in the success of the Pathway Home 6 (PH6) reentry initiative. Each Case Manager will be assigned to one of the three county jails and will support job seekers pre‑ and post‑release. The primary goal is to help job seekers develop and follow Individualized Development Plans (IDPs), overcome reentry barriers, gain employment, and reduce recidivism through consistent, trauma‑informed, and strengths‑based support.

As a Case Manager for the Pathway Home 6 Program, you will be the primary support for justice‑involved individuals transitioning from incarceration and the workforce. You will lead the intake and assessment process, develop and manage individualized reentry plans (IDPs), and provide direct services both pre‑ and post‑release. This includes coordinating training and employment opportunities, connecting job seekers to supportive services, and tracking their progress toward self‑sufficiency and reduced recidivism.

Your role requires strong communication, organizational, and interpersonal skills to collaborate with jail staff, service partners, and employers while maintaining accurate documentation and compliance with federal performance standards. Ultimately, you are expected to be a proactive, compassionate advocate who helps job seekers overcome barriers and achieve lasting success in the community.

• Manage participant documentation, enrollment files, and intake logistics.
• Provide one‑on‑one case management to incarcerated and recently released job seekers.
• Facilitate program intake, risk and needs assessments (e.g., LS/CMI), and career evaluations (e.g., JOFI).
• Collaborate with jail staff and service providers to conduct in‑jail visits twice weekly.
• Develop and maintain Individualized Development Plans (IDPs) linked to training, employment, and support services.
• Connect job seekers with supportive services (housing, legal aid, mental health, substance abuse treatment, etc.).

• Assist job seekers in obtaining vital records such as , Social Security card, and birth certificate.
• Guide job seekers through job placement and post‑release occupational training pathways.
• Follow up with job seekers weekly for at least 12 months post‑release to support stability and job retention.
• Act as liaison between job seekers, jail staff, probation officers, public defenders, and external service providers.
• Attend and contribute to weekly case coordination and staff performance…