Web & Digital Experience Specialist

Overview

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica-Minolta, Toshiba, Lexmark, and others.

From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise.

As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status of the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

WEB & DIGITAL EXPERIENCE SPECIALIST @ ACDI:

ACDI’s Web & Digital Experience Specialist owns and executes ACDI’s digital ecosystem, including the company website, reseller portal, and internal intranet. This role leads a full website redesign and serves as the long-term steward of all digital platforms. This position is ideal for someone who is both technical and creative - with a strong eye for design, a passion for user experience, and the ability to craft compelling digital content.

The Web & Digital Experience Specialist has several duties and responsibilities associated with building, optimizing, and maintaining ACDI’s digital presence, including but not limited to:

• Website Ownership
• Lead a full website redesign and rebuild
• Maintain and update website content on an ongoing basis
• Ensure mobile responsiveness, accessibility, and performance
• Optimize site UX and conversion paths
• Manage Word Press CMS and plugins
• SEO & Analytics
• Optimize website content for SEO to improve visibility and drive traffic
• Conduct keyword research and on-page optimization
• Monitor rankings, traffic, and site performance
• Utilize GA4 and Search Console to inform decisions
• Reseller Portal
• Build and manage ACDI’s reseller portal
• Organize all partner-facing collateral in a clean, intuitive structure
• Maintain version control and governance of materials
• Improve portal UX based on reseller feedback
• Marketing Collateral Hub
• Centralize marketing assets (one-pagers, decks, videos, case studies)
• Maintain clean organization, tagging, and searchability
• Ensure materials are up-to-date and brand-compliant
• Company Intranet
• Build and manage an internal documentation hub
• Organize SOPs, training materials, templates, and resources
• Improve internal knowledge sharing and accessibility
• Content Creation & Writing
• Write and edit website copy
• Develop blog content and thought leadership
• Maintain consistent brand voice across platforms
• General Responsibilities
• Understand and execute marketing strategy goals
• Maintain ACDI branding standards
• Adhere to all ACDI policies and procedures
• Promote a positive organizational culture aligned with ACDI’s mission and values

EXPERIENCE & EDUCATION REQUIREMENTS

• Bachelor’s degree or 3–6 years of relevant experience preferred
• Proven experience leading website redesigns
• Strong Word Press experience required (or equivalent relevant experience similar to Word Press)
• Basic knowledge of HTML/CSS
• SEO experience with measurable results
• Experience with:
• Google Analytics (GA4)
• Search Console
• SEO tools (SEMRush, Ahrefs, etc.)
• Strong writing and editing skills
• Ability to manage multiple projects and meet deadlines
• Ability to work collaboratively in a fast-paced environment
• Portfolio of digital work preferred

• Experience building reseller portals or intranets
• Hub Spot experience
• B2B marketing background
• UX/UI experience
• Entrepreneurial mindset and self-starter

• Must be able to stand or sit for prolonged periods of time
• Must be able to lift 15 pounds

• This position has no supervisory responsibility

• Moderate noise level, bullpen environment located at Benton Headquarters
• Fast-paced, collaborative, encouraging, and positive

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice