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Technical Support Consultant - Customer-Focused Tech
Job in
Benton, Saline County, Arkansas, 72158, USA
Listed on 2026-08-29
Listing for:
Acd Inc
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
ACDI - Access Control Devices, Inc. is seeking a Technical Support Consultant I to deliver post-sales technical assistance for hardware and software solutions.
You will handle inbound support requests via phone, email, and chat, diagnose issues, and guide customers toward effective resolutions. Responsibilities include creating end-user training materials, developing knowledge base content, and collaborating with multiple departments to improve services.
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