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Customer Service Manager - Lead Associates & Elevate CX

Job in Benton, Saline County, Arkansas, 72019, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-18
Job specializations:
  • Management
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 46000 - 54000 USD Yearly USD 46000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Manager - Lead 100 Associates & Elevate CX

Amazon in Little Rock, USA, seeks a Customer Service Manager to lead approximately 100 associates and supervise five team managers, ensuring a world‑class experience for customers and staff.

The role requires a Bachelor’s degree and minimum 2 years of leadership experience, with strong communication and Excel skills. You will collaborate across capacity planning, quality, and launches to drive performance and customer outcomes.

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Position Requirements
10+ Years work experience
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