Enrollment Specialist-NWACC Washington

North West Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Enrollment Specialist (Admissions) at NWACC Washington County is responsible for accurately reviewing, verifying, and processing college credit admissions documents in accordance with institutional policies and state and federal regulations. This position plays a vital operational role in the admissions process in the admissions process by ensuring student records are complete, accurate, and processed in a timely manner. The Enrollment Specialist works as part of a collaborative, cross-trained Enrollment Services team, sharing knowledge, supporting team priorities, and adapting to changing policies, procedures, and enrollment cycles while maintaining a high level of accuracy and consistency.

Although the position provides customer service and collaborates with other departments, the primary focus is administrative processing, document review, and supporting students through the admissions process by ensuring their records are accurately maintained. This position is housed at NWACC Washington County, reports to the Director of Admissions, and is governed by state and federal laws and agency/institutional policy.

• Reviews, verifies, evaluates, and processes admissions documents, transcripts, high school equivalency credentials, and supporting documentation in accordance with institutional policies, procedures, and applicable state and federal regulations
• Performs high-volume document review, data entry, indexing, retention, and student record maintenance in college systems while ensuring accuracy, confidentiality, consistency, and FERPA compliance
• Determines completion of admission requirements by consistently applying admissions policies, enrollment requirements, document intake standards, and related procedures to individual student records
• Provides timely and professional customer service by responding to admissions-related inquiries, resolving routine processing issues, and communicating through established college channels
• Collaborates with Admissions, Enrollment Services, High School Relations, Records, Financial Aid, and other campus partners to support admissions operations, enrollment goals, student persistence, and departmental priorities
• Generates, reviews, and maintains admissions reports and data; supports process improvement, system testing, troubleshooting, and updates to procedures, technology, and related resources
• Maintains current knowledge of Enrollment Services resources, software applications, academic schedules, testing procedures, policies, procedures, and operational updates necessary to perform assigned duties
• Participates in cross-training, professional development, and team support activities while managing multiple priorities, meeting processing timelines, and adapting to changing enrollment needs, technology, regulations, and priorities
• Maintains professionalism, positive working relationships, regular attendance, and service continuity in a shared office and student service environment; position may require periodic travel to the Bentonville campus and flexible work hours during peak enrollment periods
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

$18.55 per hour
* Higher compensation may be considered based on qualifications directly related to position
Completed applications received by 8/14/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position

• High school diploma or equivalent
• One year of administrative support, records processing, customer…