Bilingual Receptionist - Westrock Orthodontics
Listed on 2026-09-12
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
At Westrock Orthodontics, our Bilingual Receptionist is the heart of our patient experience. You’ll work hand-in-hand with our doctors, dental assistants, and clinic leaders to deliver world-class care, streamline patient visits, and create a welcoming, high-energy environment.
This position is part of our dynamic Travel Team , supporting three of our premier local clinics:
Bentonville Central: 2 days/week
Bentonville J Street: 2 days/week
Siloam Springs: 1 day/week
Patient
Experience:
Warmly greet patients, manage seamless check-ins/check-outs, and answer inquiries with exceptional customer service.Scheduling & Accounts: Coordinate and confirm patient appointments to maximize clinic flow, verify insurance eligibility, and maintain accurate account records.
Clinic Support: Keep digital health records updated and partner with the team to manage office stock and maintain a clean, organized space.
Languages: Fully fluent in both English and Spanish (required).
Experience: 2+ years of office, reception, or customer-facing experience preferred.
Education: High school diploma or equivalent.
Key
Skills:
Strong verbal/written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.Core Qualities: A collaborative, kind, and respectful team player who anticipates clinic needs, solves problems with a positive attitude, and genuinely cares for patients.
We foster a supportive, winning culture that celebrates continuous growth and encourages everyone to succeed together.
Total Rewards & Benefits:Competitive Compensation & Career Growth: Ongoing development in a high-performing, passionate team.
Health & Wellness: Flexible medical/dental/vision coverage, Employee Assistance Program (EAP), and complimentary orthodontic treatment for you and your family.
Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
Financial Future: Industry-leading 401(k) plan with company matching.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).