Sales Operations Coordinator

About Liquid I.V.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us. At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.

Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration.

The Sales Operations Coordinator, Mass is responsible for owning and coordinating critical sales operations processes across Liquid I.V.’s mass retail accounts. This role serves as a key operational partner to the Mass Team, exercising independent judgment to manage workflows, ensure executional accuracy, and drive process consistency across customers and internal stakeholders. This position plays a central role in managing item setup, promotional execution, purchase order workflows, and customer-facing documentation, while proactively identifying risks, resolving issues, and improving operational effectiveness.

The Sales Operations Coordinator partners closely with Sales, Supply Chain, Finance, and Marketing to align priorities and ensure timely, accurate execution across accounts. Success in this role requires strong business judgment, the ability to prioritize and make decisions in a fast-paced environment, and a high level of ownership of day-to-day sales operations that impact mass retail performance. Experience with Retail Link and Partners Online is a plus but not required.

• Own the end-to-end coordination of item setup processes, promotional trackers, and customer documentation for mass retail accounts, ensuring accuracy, completeness, and compliance with customer requirements.
• Manage and oversee the purchase order (PO) workflow, proactively identifying discrepancies, resolving issues, and coordinating with internal and external partners to ensure timely execution.
• Lead the development, organization, and maintenance of line review materials and monthly internal and external business decks.
• Act as the primary coordinator for cross-functional deliverables, aligning timelines and priorities across Sales, Supply Chain, Finance, and Marketing.
• Maintain governance and data accuracy across…