Senior Manager, Marketplace Strategic Initiatives - Fashion

Position Summary

Senior Manager, Fashion Marketplace Strategic Initiatives will lead cross-functional initiatives that improve seller experience, customer trust, and operational scalability across the Fashion Marketplace
. This role sits at the intersection of strategy, operations, and execution—owning complex programs that require coordination across multiple functions and stakeholders. This role is responsible for identifying friction points, developing business cases, and shaping program strategies that support key seller cohorts and Fashion Marketplace initiatives. Success depends on strong relationship-building, structured problem solving, and the ability to influence outcomes without formal authority.

If you are energized by ambiguity, enjoy connecting dots across teams, and are comfortable driving progress through clarity and collaboration—this role is for you.

Program Strategy & Business Case Development

• Lead Fashion Marketplace programs from problem identification through execution readiness.
• Develop business cases, opportunity sizing, and strategic frameworks to support prioritization and leadership decision-making.
• Identify gaps across seller experience, customer trust, and operational processes, and translate them into actionable initiatives.

Seller Experience & Operational Enablement

• Address seller friction and operational complexity across key Fashion Marketplace workflows.
• Support Strategic Account Manager through complex scenarios, escalations, and interim solutions for high-priority sellers.
• Contribute to longer-term strategies that reduce manual effort and improve scalability.

Cross-Functional Leadership & Alignment

• Act as a connective leader across multiple functions to drive shared outcomes for the Fashion Marketplace.
• Ensure Fashion Marketplace perspectives are represented in enterprise-level initiatives and strategic discussions.
• Align stakeholders on goals, tradeoffs, and next steps in complex, multi-workstream efforts.

Operational Excellence & Communication

• Create clear documentation, frameworks, and processes that enable effective execution.
• Prepare leadership-facing materials and updates to support informed decision-making.
• Maintain structure, momentum, and accountability across initiatives with many dependencies.

You’ll sweep us off our feet if…

• You have experience in marketplace, ecommerce, or platform-based businesses, ideally within Fashion.
• You’re comfortable operating in ambiguity and turning loosely defined problems into structured plans.
• You can build strong business cases and articulate opportunity sizing clearly.
• You influence outcomes through relationships and clarity, not formal authority.
• You communicate effectively with both operational teams and senior leaders.
• You are organized, proactive, and energized by complex, cross-functional work.

You’ll make an impact by…

• Driving strategic Fashion Marketplace programs that improve seller experience and operational readiness.
• Creating clarity and alignment across teams working on interdependent initiatives.
• Helping the Fashion Marketplace organization show up with a strong, coordinated voice in enterprise discussions.
• Building scalable frameworks that support long-term growth and execution.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

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