Manager, Learning & Development – Learning Designer, Sales Development

Position Summary

Manager, Learning & Development – Learning Experience Designer, Sales Development serves as a strategic designer and content developer responsible for building engaging, data-driven learning experiences that strengthen the skills and confidence of Walmart Connect’s sales organization.

Reporting to the Sr. Manager, Learning & Development – Sales Development, this role designs and delivers scalable sales learning solutions — including onboarding, product enablement, advanced selling skills, and continuous learning programs. The LXD collaborates closely with Sales, Product Marketing, and Partner Management teams to design programs that drive sales performance, consultative excellence, and business impact.

• Partner with the Sr. Manager of Sales Development to design end-to-end learning journeys aligned with sales competencies, KPIs, and business priorities.
• Conduct training needs analysis with Sales and Product stakeholders to identify performance gaps, behavioral needs, and enablement opportunities.
• Translate business and performance insights into structured learning strategies that improve seller proficiency and client outcomes.
• Create modular, scalable learning frameworks (101/201/301) that align with sales career progression and business outcomes.

• Develop engaging, multi-modal learning experiences across ILT, vILT, eLearning, simulations, and microlearning that reinforce product fluency, solution selling, and negotiation skills.
• Design learning assets that strengthen consultative selling behaviors and enable sales teams to articulate Walmart Connect’s value proposition confidently.
• Facilitate live and virtual sessions, including sales onboarding, skill workshops, and GTM product training, when needed.
• Incorporate interactive and practice-based learning elements (scenarios, gamification, role play, peer learning) to enhance retention and application.
• Utilize authoring and creative tools (Articulate Rise/Storyline, Vyond, Adobe Captivate, Camtasia, Adobe Creative Suite, PowerPoint) to develop visually rich, emotionally engaging materials.

• Implement measurement strategies (Kirkpatrick Levels 1–4, ROI analysis) to track learning adoption, retention, and performance impact.
• Partner with analytics teams to correlate training impact with sales metrics (quota attainment, deal velocity, win rate, and customer satisfaction).
• Gather learner feedback and apply insights to continuously refine sales content and improve delivery methods.
• Maintain an agile content refresh process to ensure materials stay aligned with new product releases, evolving methodologies, and market trends.

• Collaborate with Sales Leadership, Product Marketing, and Sales Operations to align learning programs with business strategy and GTM priorities.
• Partner with Sr. Manager, Sales Development and other team verticals (Product & Certifications, Governance) to ensure consistency in learning design, standards, and measurement.
• Work directly with SMEs to extract sales and product expertise and transform it into engaging, actionable learning experiences.
• Maintain strong cross-functional relationships to ensure learning programs address real-world sales challenges and business goals.

• Stay current on trends in sales enablement, digital learning, and performance psychology to bring innovation to sales learning offerings.
• Experiment with AI-driven learning personalization, adaptive pathways, and gamified learning to increase learner engagement and retention.
• Integrate behavioral science and storytelling principles into sales learning to enhance knowledge transfer and emotional connection.

• Bachelor’s degree in Business, Marketing, Communications, Education, or related field, or equivalent experience.
• 5+ years in Learning Experience Design, Sales Enablement, or Instructional Design with proven success supporting B2B or enterprise sales organizations.
• Expertise in developing learning content across multiple modalities (ILT, vILT, eLearning, video,…