Principal, Technology Operations - Crossborder

Position Summary

The Principal, Tech Ops – Cross Border will lead operational execution for Walmart’s cross border programs in several countries. This position is responsible for defining and driving a multi-year business strategy to expand marketplace globally to other countries aligned with customer needs and company priorities. You will partner with business development teams to onboard sellers and expand inventory. The role requires strong analytical skills, industry expertise, and a passion for global eCommerce.

You will apply a general management perspective and problem-solving approach, be agile, and apply the right frameworks, operating cadence, and business analysis & acumen to the product roadmap. You will identify key risks, dependencies, and work with requisite teams internally or externally to implement solutions that achieve the desired outcomes. You will use your business acumen and analytical mindset to separate signal from noise and provide sellers a roadmap to win on our platform.

You will engage and communicate effectively with senior executives across multiple domains, as well as at a detailed level across product management, strategy, merchant technology, retail merchandising, supply chain & analytics.

• Anchor business reviews at weekly, monthly and quarterly cadence
• Define market-specific priorities, write BRDs and bridge between business and product teams
• Perform analyses, build actionable bridges to meet goals and drive execution
• Own and manage the program PnL
• Define program priorities and drive stakeholder alignment across different pods
• Differentiate head inventory (high-selling items) from tail inventory unique to each country
• Use industry research, analyst reports, and market data to understand buying patterns across countries
• Build dashboards and reports in Excel and Tableau to track performance and opportunities
• Influence cross-functional stakeholders and senior leadership to align on strategy, trade-offs, and execution plans

• Strategic thinking and ability to translate data insights into actionable plans
• Strong analytical and problem-solving skills with proficiency in Excel and Tableau
• Experience in eCommerce operations and familiarity with global marketplaces
• Ability to work cross-functionally and influence stakeholders in a fast-paced environment

• Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field
• 7+ years of experience in eCommerce operations, with at least 2 years in cross-border or international eCommerce
• Proven ability to analyze large datasets and develop actionable insights

• Experience with global ecommerce leading PNL for a country
• Knowledge of international logistics, fulfillment, and export compliance
• Familiarity with industry research and market trend analysis

Bentonville, AR

Address: 702 Sw 8

Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. The annual salary range for this position is $90,000.00 - $. Additional compensation includes annual or quarterly performance bonuses.

Benefits include health coverage (medical, vision, dental), 401(k), stock purchase, company-paid life insurance, PTO/PPTO, and other programs. For information about PTO and benefits, see One.

Walmart and notices. Live Better U is a Walmart-paid education benefit program for associates; programs range from high school completion to bachelor’s degrees. Eligibility requirements apply and benefits may change over time.

Equity and benefits details are subject to plan terms. The information provided is for general guidance and may change. For more information, see One.

Walmart.

The position may require compliance with additional Walmart accessibility standards where applicable.