Senior Manager, Operations Transformation - Club Transformation; Sam's Club

Position Summary

We’re seeking a high-caliber Senior Manager of Strategy Enablement to synthesize and accelerate our omni transformation agenda. This role sits at the intersection of strategy, creativity, storytelling, and execution, partnering closely with senior leadership to translate complex initiatives into clear, compelling narratives and decision-ready plans.

This is not a traditional project management role. It is part strategist, part operator, and part connector — someone who brings structure and clarity, aligns cross‑functional efforts, and advances complex work with discipline and rigor. Exceptional executive communication skills and the ability to simplify complexity are essential to driving meaningful impact.

About the team:

The End-to-End (E2E) Omni Club Transformation team leads Sam’s Club’s omni‑channel evolution, connecting in‑club, digital, and enterprise initiatives to deliver seamless experiences for members and associates. Partnering across business, product, operations, and technology, the team accelerates strategic priorities and drives measurable transformation impact.

Within this organization, the Strategy Enablement team translates complex initiatives into clear, decision‑ready narratives and coordinated action. Operating at the intersection of strategy, storytelling, and execution, the team connects cross‑functional efforts, clarifies ambiguity, and elevates leadership discussions to accelerate meaningful business outcomes.

• Develop high‑impact executive communications by crafting compelling, decision‑ready presentations that translate complex data and cross‑functional initiatives into clear, structured narratives.
• Partner with the Director to frame key decisions, connect initiatives into a cohesive leadership story, and bring forward data‑driven recommendations.
• Coordinate leadership forums to ensure discussions are focused, outcome‑driven, and aligned.
• Drive clarity through structured planning and disciplined follow‑through.
• Leverage research, financial and operational insights, and design thinking to simplify complexity and elevate storytelling.
• Utilize modern tools and AI‑enabled workflows to enhance quality and speed, while continuously refining ways of working to increase decision velocity and organizational impact.

• A creative strategic thinker and executive storyteller who turns ambiguity into clarity and simplifies complexity through structured thinking and data‑driven insight.
• Highly skilled in data visualization and synthesizing inputs into a cohesive point of view.
• Exacting in content refinement, with a strong focus on precision and impact.
• A structured operator who builds momentum through thoughtful prioritization and disciplined follow‑through.
• Comfortable navigating ambiguity while driving accountability and progress.
• A connector who builds trust and influences across functions and influences without authority.
• Curious, adaptable, and digitally fluent — leveraging AI and modern tools to enhance quality, speed, and organizational impact.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

The annual salary range for this position is $90,000.00 – $.
Additional compensation includes annual or quarterly performance bonuses. For certain positions may also include Regional Pay Zone (RPZ) based on location.

-Health benefits include medical, vision and dental coverage.

-Financial benefits include 401(k), stock purchase and company-paid life insurance.

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It meets or exceeds the requirements of paid sick leave laws, where applicable.

-Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in…