Director, Business Operations Ecommerce at Walmart Bentonville, AR

Director, Business Operations - Ecommerce

(USA) Bentonville, AR. This role is onsite in Bentonville, AR. The Director, Business Operations will lead the eCommerce strategy to enhance operating models, annual planning, and strategic initiatives, building a world‑class operating model and improving customer experiences.

• Build and execute site strategy to drive customer journey and operational performance across categories.
• Structure complex strategic problems, conduct analytical assessments, and translate data into actionable recommendations.
• Monitor site health, develop dashboards, provide key metrics, and lead root‑cause analyses for site issues.
• Operate with excellence, develop workflows, processes and timelines, embedding operational excellence and coaching the team.
• Act as a strategic partner to internal stakeholders, improving processes and scaling best practices.

• Customer‑centric mindset
  —understanding how customers shop online and using strategic thinking to create seamless, fresh site experiences.
• Visionary leadership
  —foreseeing ways to differentiate and drive new functionality.
• Analytical acumen
  —using data to make informed decisions and translate complex insights into actions.
• Operational excellence focus
  —identifying opportunities for efficiency and improvement.
• Influential collaboration
  —building trust, partnering, and mentoring teammates.
• Collective success orientation
  —prioritizing team success and exercising quick, supportive guidance.

• Bachelor’s degree in business or a related field, or equivalent experience.

• 5+ years of experience in Management Consulting, Business Operations, Product Management, Site Merchandising, or a related field.
• Master’s degree in Business or a related field.
• 5+ years of experience in a consumer‑focused e‑commerce environment.
• Strong customer obsession focused on building the right site experience.
• Ability to drive large‑scale projects across multiple functions.
• Self‑starter with analytical skills, problem‑solving capabilities, and the ability to develop and execute complex projects.
• Strong sense of urgency, effective communication, and decision‑making based on sound, fact‑based criteria.
• Highly organized, self‑motivated, and adaptable to changing priorities.
• Experience influencing direct and indirect reports and working cross‑functionally.

• Base salary range: $110,000 – $220,000 annually.
• Performance bonuses (annual or quarterly).
• 401(k) match and stock purchase plan.
• Paid maternity, parental leave, and PTO.
• Multiple health plans and dental/vision coverage.
• Disability, life insurance, and military leave options.
• Education benefit program (Live Better U) for tuition, books, and fees.

702 SW 8th St., Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe in understanding, respecting, and valuing diverse experiences and viewpoints, and we welcome all people. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.