Senior Manager, Revenue Operations Scaled Services, Enablement and Support- Demand Planning

Position Summary…

As the Manager of End-to-End Demand Planning, you will own integrated forecasting and scenario planning across Sales, Merchandising, Digital Experience, Membership, and Marketing. Reporting into the Commercialization & Planning team, you will ensure demand signals are aligned across go-to-market functions to drive revenue predictability, team efficiency, and profitable growth.

This role will serve as the connective tissue between commercial strategy and operational execution- building consolidated demand models, leading cross-functional planning cadences, and translating business initiatives into actionable forecasts.

• Own the consolidated demand forecast across Sales, Merchandising, Digital, Membership, and Marketing initiatives.
• Develop and maintain rolling forecasts incorporating historical trends, pipeline inputs, promotional calendars, assortment changes, and membership growth assumptions.
• Create bottoms‑up and tops‑down forecasting models to align operational and financial targets.
• Drive alignment between revenue forecasts and inventory, supply chain, and capacity planning inputs.

• Build scenario models to assess the impact of pricing changes, promotions, assortment shifts, membership growth, and digital experience enhancements.
• Lead sensitivity analyses around conversion rates, traffic, average order value, and campaign performance.
• Quantify upside and downside risks to plan and provide mitigation recommendations.
• Support executive decision‑making with data‑driven what‑if analyses and trade‑off modeling.

• Partner with Merchandising to integrate assortment launches, category expansions, and vendor programs into demand plans.
• Collaborate with Digital Experience teams to incorporate site enhancements, funnel improvements, and personalization initiatives into forecasts.
• Align with Sales leadership on pipeline expectations, key account initiatives, and enterprise deal timing.
• Integrate Marketing campaign calendars and Membership growth targets into consolidated demand views.

• Establish and lead recurring demand planning reviews with cross-functional stakeholders.
• Ensure alignment between short‑term execution plans and long‑range strategic growth targets.
• Standardize planning templates, definitions, and documentation to maintain a single source of truth.
• Monitor forecast accuracy and continuously refine methodologies based on performance insights.

• Build dashboards and executive‑ready reporting to track forecast vs. actuals, demand drivers, and performance by segment.
• Identify root causes of forecast variance and recommend course corrections.
• Provide visibility into demand trends by channel, segment, category, and membership cohort.
• Support quarterly and annual planning cycles with integrated demand inputs.

• Bachelor’s degree in Business, Supply Chain, Finance, Economics, or related field.
• 5–8 years of experience in Demand Planning, Commercial Planning, Sales Operations, or Finance within a complex, cross‑functional environment.
• Proven experience building forecasting models and scenario planning frameworks.
• Strong analytical skills with advanced proficiency in Excel/Google Sheets; SQL preferred.
• Experience working across Sales, Marketing, Merchandising, or Digital teams.
• Strong communication skills with the ability to translate complex analysis into actionable insights.

• Experience in omnichannel retail or B2B commerce environments.
• Familiarity with forecasting or planning tools (e.g., Anaplan, Adaptive, Tableau, Looker, Power BI).
• Experience integrating marketing, digital, and membership growth drivers into revenue forecasts.
• Strong understanding of conversion funnels, traffic analytics, and demand elasticity.
• MBA or advanced degree in Business, Supply Chain, or Finance.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO…