Senior Director, Technical Program Management​/Chief of Staff - Supply Chain Product

Position Summary... What you'll do...

The Sr. Director, Product Strategy & Operations / Chief of Staff, Supply Chain Product drives strategic alignment, operating excellence, and execution across the Supply Chain Product organization. Working horizontally across product teams and in close partnership with Product, Engineering, Design, Data, Business, and Product Strategy & Operations, this leader connects strategy to execution—ensuring priorities, investments, initiatives, and operating mechanisms come together as a cohesive product portfolio.

This role serves as a strategic partner to Supply Chain Product leadership, bringing the enterprise perspective, product and technology fluency, and operating discipline needed to identify opportunities, resolve cross-team challenges, and accelerate business outcomes.

• Translate leadership priorities into clear objectives, priorities, and measurable outcomes across the product portfolio.
• Connect strategy to product roadmaps, investments, resources, and execution.
• Identify gaps, overlaps, dependencies, and opportunities across teams and drive alignment on key decisions.
• Develop data-informed narratives and recommendations that enable executive decision-making.

• Create consistent structures and rhythms for planning, prioritization, portfolio reviews, decision-making, and performance management.
• Simplify processes, eliminate low-value work, and improve the speed and quality of decisions.
• Partner with Product Strategy & Operations to shape and implement enterprise product practices, standards, and ways of working.
• Continually identify best practices and opportunities to improve organizational effectiveness.

• Maintain a cross-product view of priorities, investments, dependencies, risks, and opportunities.
• Ensure individual product roadmaps collectively advance Supply Chain and enterprise objectives.
• Surface systemic issues early and mobilize leaders to resolve them.
• Identify opportunities to reuse capabilities, reduce duplication, simplify solutions, and redirect resources toward higher-value work.

• Lead complex, cross-cutting initiatives spanning multiple product, technology, and business areas.
• Turn ambiguous opportunities and challenges into clear strategies, work streams, ownership, and outcomes.
• Build alignment across Product, Engineering, Design, Data, Operations, and business stakeholders.
• Remove barriers, resolve competing priorities, and maintain accountability for measurable results.

• Serve as a trusted thought partner to senior Product, Technology, and Business leaders.
• Represent Supply Chain Product within the broader Product Strategy & Operations organization.
• Bring product and technology fluency to strategic decisions, including platform opportunities, technical dependencies, modernization, and scalability.
• Communicate complex issues through clear, compelling narratives that enable decisions and action.

• Significant leadership experience in product management, product strategy, product operations, technology strategy, enterprise transformation, or related disciplines.
• Demonstrated ability to lead horizontally across complex product portfolios and organizations.
• Strong product, technology, business, and financial acumen.
• Proven experience translating strategy into priorities, operating plans, and measurable outcomes.
• Exceptional executive communication, analytical problem-solving, and stakeholder management skills.
• Ability to navigate ambiguity, reconcile competing priorities, and build consensus without relying on direct authority.
• Experience establishing effective operating models, portfolio management practices, and organizational rhythms.
• Track record of leading complex cross-functional initiatives and driving meaningful organizational change.

This leader will build trusted relationships across the organization, develop and coach high-performing talent, and foster a culture of collaboration, accountability, curiosity, and continuous improvement. They will model…