Manager, Operations – Seller Marketplace

• Lead multiple operations work streams by designing project plans, managing timelines, and facilitating cross-functional collaboration
• Analyze data to identify root causes, develop solutions, and provide actionable recommendations
• Develop and improve processes, tools, and strategies to enhance operational efficiency and reduce costs
• Oversee resource allocation and monitor project progress
• Take corrective actions to ensure timely delivery of results
• Build and maintain relationships with key stakeholders
• Lead and develop associates through coaching, mentoring, and performance management
• Ensure compliance with company policies and ethical standards
• Support Seller Marketplace operations through AI investigative tools, data analysis, process improvements, and workflow optimization

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area
• Proven experience managing operations and project initiatives
• Strong organizational skills
• Ability to develop, communicate, and execute project plans, timelines, and resource allocation
• Expertise in data analysis to identify trends, root causes, and improvement opportunities
• Strong skills in process improvement, operational excellence, and quality-driven execution
• Ability to influence stakeholders and collaborate cross-functionally
• Proficiency in prioritization, accountability, and adapting to changing business needs
• Effective communication and leadership skills to mentor and develop team members

Demonstrates expertise in operations management and project leadership, with a strong focus on data analysis, process improvement, and stakeholder collaboration. Proven ability to mentor and develop team members while ensuring compliance with company policies.

• Operations Management
• Project Management
• Data Analysis
• Process Improvement
• Stakeholder Collaboration

• Data Analysis
• Process Improvement
• Project Planning
• Resource Allocation
• Operational Efficiency

• Organizational Skills
• Effective Communication
• Leadership
• Mentoring
• Influencing Stakeholders

• Business Administration
• Operations
• Project Management
• Compliance
• Performance Management

• AI Investigative Tools