Specialist, Business Support

Role summary

Position Summary... What you ll do... Role summary:
The (USA) Specialist, Business Support plays a critical role in facilitating business operations by collaborating with various stakeholders to prioritize tasks, manage schedules, and support leadership needs. This position involves gathering and analyzing data to identify trends, recommend improvements, and ensure effective communication of changes. The specialist supports process implementation, resolves issues with accuracy, and contributes to continuous improvement efforts.

Strong communication and analytical skills are essential to deliver timely solutions that align with business objectives while maintaining compliance with company policies and fostering a professional work environment.

The Claims Management team excels in delivering thorough claims oversight through quality assurance, compliance, and ongoing process improvement. Working closely with internal leaders, legal counsel, and external partners, the team ensures efficient claims handling aligned with regulatory and company standards. By leveraging data analysis and innovative methods, the team focuses on minimizing risk, enhancing outcomes, and improving experiences for associates and stakeholders.

Combining operational excellence with collaborative leadership, the team is dedicated to talent development and driving impactful business results in claims resolution and risk management.

Collaborate with managers, coworkers, and business partners to complete complex assignments, ensuring priorities and deadlines are met. Collect, analyze, and track data to support business solutions and identify trends requiring additional training or process adjustments. Communicate progress, issues, and recommended resolutions to leadership and stakeholders, ensuring alignment with business requirements. Coordinate leadership calendars, meetings, and travel arrangements, preparing materials and anticipating scheduling needs.

Provide expert guidance on best practices, supporting continuous improvement and adapting to organizational changes. Build strong relationships to foster collaboration, deliver results, and uphold company policies and ethical standards.

Proven ability to manage complex tasks by prioritizing deadlines and collaborating effectively with various stakeholders. Strong communication skills to convey progress, insights, and recommendations clearly across teams and leadership. Experience in data analysis and basic statistical methods to identify trends and support business solutions. Aptitude for process improvement by recognizing opportunities and adapting to organizational changes. Demonstrated integrity and commitment to company policies, ethics, and values in all business practices.

Ability to coordinate schedules, meetings, and travel logistics efficiently for executive leadership. Proactive problem-solving skills with a focus on delivering results aligned with business needs.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam s Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

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