Principal, Design Researcher

2101 Se Simple Savings Dr
Bentonville, AR

R-2633201

$110,000 - $220,000/yr

Regular/ Permanent

APrincipal Design Researcher ,willdeliverhigh-impact,actionableinsightsthatshapeaholisticexperiencestrategyforourmembersandassociates.

Youareamasterstoryteller—transformingcomplexdataintoclear,compelling narratives.

Youwillfacilitateworkshopstohelpteamsdefinetherightproblemtosolve,frameopportunityareas,collaboratewithstakeholderstodefineresearchgoals.

Youareanexpertatselectingtherightresearchmethodologies,makingsenseofthedata,andtranslatingfindingsintoactionable-frameworks,narratives,andengagingresearchpresentations.

Youwillpartnercloselywithinterdisciplinaryteams,includingbusinessstakeholderstoinfluencedecisions,buildalignedvisions,anddrivemeasurablebusinessoutcomes.

The Sam'sClub Experience Strategyteamdesignsimpactfulexperiencesacrossclubs ,digital platforms,andassociatetools.

Thisteamleadsstrategicdesignresearchtodeepenorganizationalinsightandempathy.

Principal Researcherscombinehands-onresearchwithleadership,mentoringresearcherstodeliverhigh-qualityinsightsthatguidebusinessdecisions.

Emphasizing creativity,strategic thinking,andeffectivestorytelling,theteamtransformsdataintoactionablerecommendations.

Collaborationandinfluencingstakeholdersarecentral,ensuringresearchdrivesmeaningfulvalueandmeasurableimpactthroughouttheorganization.

• Leaddesignresearchinitiativestoidentifycustomerneedsandbusinesschallenges,drivingproductandprocessimprovements.
• Developandexecuteresearchstrategiesusingqualitativeandquantitativemethods,includinguserinterviews,contextual inquiries,andusabilitytesting.
• Analyzedataandsynthesizeinsightstoinformuserexperiencedesignandanticipaterisksorgapsinproductjourneys.
• Collaboratewithcross-functionalteamsandstakeholderstoalignresearchoutcomeswithbusinessobjectivesandenhancecustomersatisfaction.
• Facilitate workshops,stakeholdercommunicationandconsensus-buildingthroughclear,data-drivenpresentationsandreports.
• Coachteammembersandcross-functionalpartnerselevatingresearchcraft,strategic thinking,andthequalityandimpactofresearchacrosstheorganization.

• Extensiveexperienceinresearch,includingqualitativeandquantitativemethods.
• Demonstratedleadershipinmanagingresearchprojectsandcollaboratingandinfluencingwithpartnersacrossbusinessunits.
• Responsibleformethodologicalintegrity,quality insights,andoutputsthatdrivebusinessoutcomes,linkingresearchtoROIandBusinessKPIs
• Becomeatranslatorofresearchandconnectivetissuebetweenallstakeholdergroupsensuringalignmentontheproblemtosolve.
• Proficiencyinsynthesizingdatafrommultiplesourcestoinformdesigndecisions,mitigate risks,andthenecessaryartifacts(journey maps,service blueprints,etc).
• Strongsystemsthinkingandhuman-centereddesignwiththeabilitytounderstandinterconnectedexperiencesacrosschannels,teams,processes,andtouchpoints.

• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You Will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.
  
  Walmart.

The annual salary range for this position is $ - $

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum…