Senior Analyst, Business Analysis and Insights

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Position Summary... What you'll do... Role

Summary:

In this role you will report to the Senior Manager Investigations and Risk Mitigation. You will investigate matters having significant financial, integrity, environmental, legal, and public interest impact on the Company. You will also be developing reports and tools to identify and evaluate internal and external theft cases and act in an advisory role to Asset Protection team.

The Asset Protection Omni-Fraud, Investigations, and Risk Mitigation team helps protect Sam's Club's eCommerce business by identifying and addressing fraud across online orders, payment activity, chargebacks, and returns. The team partners with internal business stakeholders and financial institutions to investigate suspicious activity, reduce financial losses, and support a safe and trusted member experience. Through data-driven decision making and fraud investigations, the team plays a direct role in protecting revenue and improving business performance.

• Conduct investigations by querying and analyzing data, including archived records, to identify trends, mitigate risk, and support business decisions.
• Prepare reports, maintain data integrity, and develop databases for tracking and reporting.
• Collaborate with internal stakeholders, law enforcement, regulatory agencies, and government partners to ensure compliance, efficient operations, and professional service.
• Manage confidential information and prepare litigation support documentation, including subpoenas and discovery requests.
• Research organized criminal activity, evaluate video and electronic evidence, and coordinate external requests for assistance.
• Support internal customers with data analysis, intelligence gathering, trend identification, case assessments, and clear presentation of investigative findings and incident documentation.

• Leverage spreadsheets and analytical tools to organize data, identify patterns, and support informed business decisions.
• Communicate findings and recommendations clearly through strong written and verbal communication.
• Maintain exceptional attention to detail and accuracy while managing competing priorities and high workloads.
• Collaborate effectively across teams to achieve shared objectives and foster a positive, team- oriented environment.
• Apply a continuous improvement mindset to streamline processes, enhance efficiency, and improve overall performance.
• Manage multiple responsibilities independently, using sound judgment and established guidelines to make decisions.
• Analyze information, solve problems, and deliver reliable results while maintaining accuracy, accountability, and operational excellence.

Minimum Qualifications:

1 - 3 years of experience in data analysis

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walma…