Manager, Technology Operations

1601 Se 10th St
Bentonville, AR

R-2657741

$80,000 - $155,000/yr

Regular/ Permanent

The Manager,Technology Operationswilldriveoperationalperformanceandexecutionacross Walmart Business store -fulfilled

Delivery and

Pickup.

Thisrolewillusedataandcustomerinsightstoidentifyopportunities,investigatecomplexfulfillmentissues,anddrivesolutionsfromrootcausethroughimplementation.

The Managerwillleadcross-functional initiatives,translateoperationalneedsintoactionablebusinessandtechnologyrequirements,anddriveworkthroughtesting,launch,andperformancevalidation.

Thisrolerequiresstronganalyticalproblemsolving,technical fluency,operational judgment,andtheabilitytoindependentlynavigateambiguityanddriveoutcomesacrossahighlymatrixedorganization.

The Manager,Technology Operationswilldriveoperationalperformanceandexecutionacross Walmart Business store -fulfilled

Delivery and

Pickup.

Thisrolewillusedataandcustomerinsightstoidentifyopportunities,investigatecomplexfulfillmentissues,anddrivesolutionsfromrootcausethroughimplementation.

The Managerwillleadcross-functional initiatives,translateoperationalneedsintoactionablebusinessandtechnologyrequirements,anddriveworkthroughtesting,launch,andperformancevalidation.

Thisrolerequiresstronganalyticalproblemsolving,technical fluency,operational judgment,andtheabilitytoindependentlynavigateambiguityanddriveoutcomesacrossahighlymatrixedorganization.

About the team:
Walmart Business
helpsorganizationssavetime,money,andhasslebybringing

Walmart'severydaylowprices,broad assortment,andomnichannelcapabilitiestobusinesscustomers.
The
Omni Post-Transaction
teamfocusesonwhathappensaftercustomersplacetheirorders,includingtheexperiencesthathelpthemsuccessfullyreceiveandmanagetheirpurchases.

Ourworkspansstore-fulfilled

Delivery and

Pickupandotherpost-transaction experiences,withafocusonensuring

Walmart'scapabilitiesevolvetosupportthedistinctneedsandgrowingcomplexityofbusinesscustomers.
What you'll do:

• Analyzefulfillmentperformance,customer feedback,andoperationaldatatoidentifyopportunitiesandrootcauses.
• Leadcross-functionaleffortstoresolvecomplex
  
  Delivery and
  
  Pickupcustomerandoperationalissues.
• Translatebusinessneedsandoperationalinsightsintoclearrequirementsandscalablesolutionswith Product and Engineering .
• Driveinitiativesfromdiscoverythroughtesting,launch,performance validation,andcontinuousimprovement.
• Establishoperatingmechanisms,manage dependencies,anddriveaccountabilityacrosspartnerteams.
• Identifyrecurringissuesandtranslatenear-termoperationallearningsintolonger-termcapabilityimprovements.
• Usedataandoperationaljudgmenttosurfacerisks,recommend actions,andinfluencedecisions.

• Stronganalyticalproblem-solvingskillsandabilitytoturndataandinsightsintoaction.
• Experienceine Commerce,fulfillment,operations,supply chain,product operations,orrelatedfields.
• Technicalandbusinessfluencytonavigateinterdependenciesacrossoperations,product,andtechnologyandtranslateneedsacrossstakeholders.
• Abilitytoindependentlydrivecomplex,cross-functionalworkfromambiguitytomeasurableoutcomes.
• Strongoperationaljudgment,balancingcustomerexperience,business impact,scalability,andexecutionconstraints.
• Excellent communication,stakeholder management,ownership,andintellectualcuriosity,withtheabilitytounderstandcomplexproblemsanddrivealignment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

The annual…