Manager, Operations Chief of Staff PMO

Serves as a key partner to Spark Shopper and InHome leadership, helping drive organizational effectiveness, strategic execution, and business operations across the Spark Shopper team.

This role builds and manages the operating mechanisms that keep the teams aligned, priorities visible, and initiatives moving forward through planning, reporting, communications, and cross-functional coordination.

The ideal candidate brings strong organizational skills, business acumen, and program management experience, while excelling at creating structure, influencing without authority, and helping teams stay focused, aligned, and accountable.

About the team:

The Spark Shopper team is responsible for the instore Shopper experience, helping Shoppers find more items, faster while improving the Shopper and customer experience. The team partners across Product, Operations, Analytics, Strategy, Merchandising, and Store Operations to improve item accuracy and availability and streamline the shopping experience.

The InHome team is responsible for making InHome the gold standard for delivery beyond the doorstep, bringing customers' orders inside their homes. The team works across operations, product, technology, and business functions to scale growth, improve customer experience, and drive operational excellence.

Strategy & Planning and Operating Mechanisms

• Design and manage the operating mechanisms to help execute against priorities, maintain accountability, and deliver outcomes
• Partner with leadership to drive planning cycles, business reviews, reporting processes, and organizational priorities

Strategy Execution & Team Coordination

• Track execution of strategic initiatives and ensure these remain aligned to organizational goals
• Build frameworks to manage and prioritize roadmaps, initiatives, and outcomes

Communications & Organizational Effectiveness

• Support creation of leadership presentations, strategy documents, newsletters, and executive readouts
• Improve visibility into team initiatives to align cross-functional partners
• Strengthen organizational effectiveness through planning sessions, offsites, and knowledge-sharing mechanisms

What you’ll bring:

Planning, Operations & Program Management

• Experience in Planning & Operations, PMO, Program Management, Strategy & Operations, Chief of Staff, or related disciplines
• Experience building operating mechanisms, planning frameworks, reporting processes, and accountability structures
• Ability to influence stakeholders, drive accountability, and maintain alignment without direct authority

Communication & Influence

• Strong communication, stakeholder management, and executive presentation skills
• Ability to simplify complex information into clear priorities, actions, and recommendations
  
  Tools & Business Systems
• Strong Excel and PowerPoint skills, with experience developing executive reporting, roadmaps, trackers, planning frameworks, and leadership presentations.
• Experience with Airtable, Jira, Confluence, Microsoft 365, AI (Code Puppy) or similar planning and collaboration tools. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  
  Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
  For information about PTO, see  . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
  
  Benefits are subject to change and may be subject to a specific plan or program terms. For information about…