Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bentonville - AR

• Bonus based on performance
• Opportunity for advancement
• Paid time off

I’m a proud College of the Ozarks graduate with a B.S. in Business and bring 14 years of State Farm experience into how I lead and serve our customers. Outside of the office, I enjoy spending time golfing with my husband and staying active in the community through my work as a Mercy Hospital Board Member and a member of the Bentonville/Bella Vista Chamber of Commerce.

For our team, we offer a Simple IRA and health benefits, along with a supportive, professional environment rooted in service and community connection. We value integrity, strong relationships, and a commitment to doing the right thing, and we’re looking for team members who want to build a meaningful career while making a positive impact both in the office and in the community.

As a Customer Relations Representative - State Farm Agent Team Member for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation $45,000.00 per year

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none