Senior Manager, UX Design

Location:

806 Excellence Dr, Bentonville, AR 72716, United States of America

Senior Manager, User Experience (UX) Design

Lead a team of UX designers within Walmart’s Global Design organization, delivering high‑quality, inclusive experiences that support associates and managers across the enterprise. Guide the team through ambiguity, connect product decisions to a broader experience vision, and build strong cross‑functional partnerships to scale impact.

• Lead, coach, and develop UX designers across levels; build effective team rituals.
• Set expectations for design quality, scope, and impact; grow talent via feedback, mentorship, and performance development.
• Oversee a portfolio across products and journeys; align to user needs, business priorities, and technical realities.
• Partner cross‑functionally to shape roadmaps and experience strategy.
• Ensure intuitive, scalable, cohesive experiences across touchpoints, markets, and user groups.
• Review and direct work for consistent strategy, patterns, and execution; uphold usability, accessibility, and universal design principles.
• Navigate ambiguity; frame problems, clarify priorities, and drive paths forward.
• Recruit, hire, and retain top talent; build a culture of belonging.
• Influence leaders through communication, storytelling, and a clear point of view on design’s impact.

• Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related field and 5 years of experience in UI/UX, interactive and visual design, or related area; OR 7 years of experience in the same domain.
• Minimum 2 years of supervisory experience.

• Design certification (e.g., IDEOU – Foundations in Design Thinking Certificate).
• Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
• Experience driving product development in a user experience area.
• Background in creating inclusive digital experiences, knowledge of WCAG 2.2 AA standards, and accessibility best practices.
• Industry experience in retail, supply chain, eCommerce, or healthcare.
• Advanced knowledge of accessibility, assistive technologies, and inclusive design.

Competitive base salary ($110,000 – $220,000 per year) with performance‑based bonuses and stock options; 401(k) plan; medical, dental, vision, and life insurance; short‑term and long‑term disability, paid time off (including sick leave, PTO, parental leave), and other benefits such as childcare support, tuition reimbursement, and wellness programs.