Front Desk Receptionist​/Medical Assistant

Conservative Care Occupational Health Clinic (CCOHC) has been serving the occupational health and wellness needs of businesses and industries since 1996. Specializing in the treatment, management, and prevention of work‑related injuries and illnesses, CCOHC offers a wide range of services including DOT physicals, drug screenings, onsite health services, vaccinations, and more. With a commitment to open communication, timely patient care, and effective follow‑up, CCOHC provides personalized occupational health solutions for businesses of all sizes.

Located in Bentonville, AR, CCOHC is guided by a strong return‑to‑work philosophy and focuses on delivering proven results for its clients and their workforce.

We’re looking for a Medical Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient‑focused experience for everyone who walks through our doors, and who will need to have Medical Assisting experience/certifications to help out with back‑of‑house tasks.

As the first point of contact for patients and visitors, the Medical Front Desk Receptionist ensures our clinic’s front‑office operations run smoothly and professionally. You’ll manage check‑in/check‑out, scheduling, insurance verification and payment collection — all while fostering a positive atmosphere and supporting the clinical team.

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage check‑in and check‑out processes: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries and support front‑desk communication.
• Collect co‑payments, outstanding balances and insurance details accurately, maintaining financial integrity.
• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
• Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
• Coordinate with medical staff to optimize patient flow and communication.
• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
• Assist when needed in back‑of‑house with taking vitals, checking rooms, and assisting the provider with any needs.

Our Springdale clinic operates Monday through Friday, 7:00 AM – 5:00 PM with no weekend or holiday hours.

This position is full‑time, 40 hours per week
.

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

• Active MA certification.
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast‑paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer‑service mindset.

• 2+ years of front‑desk, receptionist or medical office experience.
• 1+ year of medical assistant experience.
• Familiarity with electronic health record systems and basic medical/insurance terminology.
• Bilingual in Spanish and English.
• Training or certification in medical administration (e.g., CMAA) or relevant coursework.
• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.

If you’re organized, people‑focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you.

• Apply today and become part of a team that truly values care — for our patients, our partners, and each other.