Hospitality Administrator

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization.

Job Description:

Position Title: Hospitality Administrator

Position Type: Full-Time

FLSA Classification: Non-Exempt

Department: Hospitality

Reports to: Director of Food & Beverage Operations

Date Reviewed: February 2026

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful.

You belong here: make the most of this moment.

The Hospitality Administrator is responsible for providing administrative and operational support to the Food & Beverage and Events teams across multiple venues. This role plays a key part in ensuring the smooth day-to-day functioning of hospitality operations, including scheduling, inventory coordination, office management, and internal communications.

The ideal candidate is highly organized, detail-oriented, and service-minded, with the ability to manage multiple priorities in a fast-paced environment. They will work closely with cross-functional teams to support event logistics, vendor communications, onboarding processes, and administrative systems that uphold the museum’s mission and guest experience standards.

This role requires a proactive and flexible individual who thrives on supporting others, streamlining systems, and contributing to a culture of excellence in hospitality.

Administrative & Operational Support

• Provide daily administrative support to the Food & Beverage and Special Events teams, including scheduling, internal communications, vendor coordination, and expense tracking.
• Prepare, process, and track invoices, purchase orders, and monthly inventory reports across all hospitality departments.
• Maintain organized digital and physical filing systems for records related to BEOs, staffing, rentals, and operational checklists.
• Support onboarding of new team members, coordinate training schedules, and help maintain standard operating procedures and reference materials.
• Coordinate travel, training, and conference bookings as needed for hospitality team members.

Event Coordination & Support

• Assist in planning and executing events by creating pull sheets, reviewing BEOs, confirming timelines, and distributing schedules and responsibilities to FOH event staff.
• Work closely with the FOH Manager and Assistant Manager – Beverage to ensure all bar and beverage needs are met, especially for complex setups or multi-bar events.
• Maintain proactive communication with the Beverage & Coffee Bar Manager to align on beverage service requirements and staffing.
• Under direction of the FOH Manager, support the execution of large, complex, or VIP events, including weddings and museum-wide functions.
• Coordinate event-specific service plans, floor charts, rental needs, and banquet inventory to ensure complete readiness.
• Maintain knowledge of catering menus, event timelines, and unique service expectations for each event; serve as a liaison between BOH and FOH during events.
• Organize and lead pre-event meetings, temp staff orientations, and training sessions to ensure consistency and high-quality service.

Staffing & Team Oversight

• Act as the primary liaison with staffing agencies for FOH event staffing needs, including scheduling,…