Senior Manager, UX Design

Role summary

The Senior Manager, UX Design leads the development and execution of user experience strategies to enhance product interaction and satisfaction. This role involves conducting comprehensive user research, managing cross‑functional partnerships, and driving design innovation aligned with business goals. The position requires overseeing usability testing, prototyping, and visual design to ensure consistent, scalable solutions. The successful candidate will influence stakeholders through clear communication and data‑driven insights while fostering collaboration across teams to deliver impactful user‑centered products that meet evolving customer and operational needs.

The Finance Tools team creates expert system interfaces and platform experiences that integrate financial and people data for internal use. By combining multiple data sources, the team enables partners to gain insights, improve data explainability, and support informed business decisions. Emphasizing user‑centered design, usability testing, and clear stakeholder communication, the team delivers intuitive and reliable solutions. Collaboration across functions ensures alignment with business goals while maintaining high standards in interface and interaction design.

This team plays a vital role in shaping data‑driven platforms that empower decision‑making within the organization.

• Lead user experience design initiatives by conducting user research, interviews, and site visits to gather actionable insights that inform design strategies.
• Develop and document interaction designs, user journeys, wireframes, and prototypes that enhance usability and meet business objectives.
• Collaborate cross‑functionally with stakeholders to align UX solutions with strategic goals and ensure effective communication throughout project life cycles.
• Drive usability testing and iterate designs based on feedback to optimize customer satisfaction and product performance.
• Establish best practices and design standards to ensure consistency and scalability across digital platforms.
• Mentor and guide team members to foster professional growth and high‑quality deliverables.

• Extensive expertise in user experience design, including user research, interaction design, and usability testing.
• Proven ability to lead cross‑functional teams and manage strategic initiatives aligned with business goals.
• Strong skills in stakeholder engagement, communication, and consensus building across multiple business units.
• Experience in designing and executing research strategies using qualitative and quantitative methods.
• Proficiency in prototyping, visual design, and developing scalable design systems and templates.
• Demonstrated capability in project management, process improvement, and driving customer‑centric product enhancements.
• Commitment to ethical standards, integrity, and fostering a collaborative team environment.

Option 1:
Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

2 years’ supervisory experience.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), driving product development in a user experience area, Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, we value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

The ideal candidate would have knowledge of accessibility best practices and join us as we…