Principal, Technology Operations

Position Summary...

What you'll do...

Role summary:

The Principal, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, resource allocation, and risk mitigation while driving process improvements and stakeholder collaboration. By leveraging deep expertise in technology strategy and program management, the position delivers measurable value across multiple business units. The Principal fosters effective communication, guides teams through complex challenges, and champions continuous improvement to support Walmart's commitment to innovation and operational success.

About the team:

The Technology Operations team ensures operational excellence by managing Jira administration, vendor relationships, and governance processes. It aligns engineering and product functions to enhance productivity and strategic execution. The team collaborates across departments to uphold organizational standards, monitor progress, and support business priorities. Focused on program management, financial oversight, and process improvement, members drive efficient delivery of technology initiatives. Strong coordination, communication, and analytical skills are essential to facilitate continuous improvement and effective stakeholder engagement within a dynamic environment.

What you'll do:

* Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives.

* Manage program budgets, forecasting, and resource allocation to ensure financial and operational efficiency.

* Develop integrated plans, define charters, and establish performance baselines across multiple projects.

* Identify risks, design mitigation strategies, and track progress using program management tools.

* Influence stakeholders through clear communication and data-driven insights to drive consensus and decision-making.

* Promote continuous improvement by implementing best practices and optimizing workflows.

* Mentor team members and foster collaboration across business units to achieve program success.

What you'll bring:

* Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.

* Proven ability to define and execute integrated program plans aligned with business priorities and technology strategies.

* Strong expertise in risk assessment, resource allocation, and scenario planning to ensure successful program delivery.

* Demonstrated skills in stakeholder management, influencing decision-making, and building consensus across teams.

* Proficiency in monitoring program performance using KPIs and driving continuous process improvements.

* Excellent interpersonal and communication skills to lead cross-functional collaboration and mentor associates.

* Solid understanding of business operations and technology landscape to align initiatives with organizational goals.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are…