Principal, Technology Operations

Position: (USA) Principal, Technology Operations
Position Summary...

What you'll do...

Role summary:

Walmart is seeking a Principal, Technology Operations to support the planning, execution, and monitoring of systems, automation, reporting, and product requirements for Cross Border Selection Strategy & Assortment. This role involves managing technology roadmaps, identifying architecture gaps, and partnering with Product, Engineering, Data, Compliance, Legal, and business teams to enable scalable, compliant operations. The successful candidate will apply program and product management expertise, including AI/ML-enabled automation, to define KPI reporting needs, develop PRDs, monitor performance metrics, reduce manual work, and drive operational efficiency while supporting company policies and standards.

About the team:

The Walmart US eCommerce cross-border team develops solutions enabling Marketplace sellers to offer fast, affordable delivery to customers. This team leads complex initiatives across product, engineering, operations, and external partners, focusing on simplifying processes and enhancing user experiences. Collaborating closely with multiple internal teams, they drive program strategy, manage risks, and ensure successful execution  team values strong judgment, analytical rigor, and effective stakeholder engagement to deliver impactful results that improve cross-border shopping and operational efficiency.

What you'll do:

* Lead systems, automation, reporting, and product requirement initiatives for Cross Border Selection Strategy & Assortment.

* Define and manage technology roadmaps to scale selection processes across markets and source models.

* Drive AI/ML-enabled automation for selection lists, gap lists, launch lists, and in-demand lists.

* Partner with Product, Engineering, Data, Compliance, Legal, and business teams to resolve architecture gaps and improve data flows.

* Define KPI reporting needs, dashboard requirements, performance metrics, and success measures.

* Develop BRDs and translate business, compliance, and operational needs into technology priorities.

* Reduce manual work and improve scalability.

What you'll bring:

* Experience in cross-border commerce, selection strategy, assortment planning, compliance, or related marketplace operations.

* Strong ability to work with Product, Engineering, Data, Compliance, and Legal teams to translate business and regulatory needs into PRDs and system requirements.

* Proficiency with AI/ML-enabled automation, data products, reporting tools, and KPI dashboard development.

* Strong analytical skills to identify architecture gaps, improve data flows, and measure operational impact.

* Proven ability to influence stakeholders through clear communication, data-driven recommendations, and prioritization.

* Experience driving process improvements that reduce manual work, improve scalability, and support compliant operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and…